Possible scam- BT

jojo1964

Recieved an e-mail from this address and something does not ring true, can anyone confirm if the address is legit or not, thanks

emailsupport@btcomms.com

sporedude

What was in the Email?

trisontana

We had one at work on our BT business email account. This is what it said:-

Dear {BTCONNECT.COM} Account User,

This Email is from {btconnect.com} user Customer Care and we are sending it to every btconnect.com User Accounts Owner for safety. we are having congestion due to the anonymous registration of accounts so we are shutting down some accounts and your account was among those to be deleted.

We are sending you this email to you so that you can verify and let us know if you still want to use this account. If you are still interested please confirm your account by filling the space below.Your User name, password, date of birth and your country information would be needed to verify your account.

Due to the congestion in all webmail users and removal of all unused Accounts, Webmail would be shutting down all unused Accounts, You will have to confirm your E-mail by filling out your Login Information below after clicking the reply button, or your account will be suspended within 24 hours for security reasons.

* User name: ............................
* Password: ............................
* Date of Birth: .......................
* Country Or Territory: ................

Your response should be sent to Contact The Admin Manager Via Email: webprotectionscenter@live.com Warning!!! Account owner that refuses to update his/her account after two weeks of receiving this warning will lose his or her account permanently.

Waiting to received the details as soon as possible.

Protect Your btconnect.com Account from Being Locked Up.

Regard,

Btconnect.com Customer Care Of Web mail Team.

That one is definitely a scam, as you can see from the dodgy English. In fact BT have a warning about this on their website.

Enfieldian

That one is definitely a scam, as you can see from the dodgy English.

The fact that you are asked to send your details to a "live.com" account regarding a "btconnect.com" email address is a bit of a give away too.....

jojo1964

sporedude wrote: »

What was in the Email?

Dear Customer,
This e-mail has been sent to you by BT to inform you that we were unable to process your most recent payment of bill.This might be due to either of the following reasons:
1. A recent change in your personal information. (eg: billing address, phone)
2. Submitting incorrect information during bill payment process.
Due to this, to ensure that your service is not interrupted, we request you to confirm and update your billing information today by ********* here
If you have already confirmed your billing information then please disregard this message as we are processing the changes you have made.
Kind regards,
BT Total Broadband team

Im not with BT Broadband though.

No Name either, just Dear customer.

trisontana

That one looks very dodgy as well. It seems that these scammers are moving on from banks and targeting BT customers instead

li'l_p

If you're not with BT anyway, just delete and ignore.

If you are with BT, phone them on their customer service number (which I would expect will be on the back of a bill or on their website) and query it with them. They will soon tell you if there is an issue on your account. Most companies however, don't ask for personal / account details to be verified in an email.

I recently had a phone call from my bank, and they asked me to verifiy a few basic details first, but I refused to share anything with them and told them they could be anyone and that as I hadn't requested the call, I wasn't prepared to speak to them and that if I did have any issues regarding my account then I would raise them myself direct with the bank.

utilitybroker

Its a genuine BT domain name.

Registrant:
BRITISH TELECOMMUNICATIONS PLC
PP. G555
81 Newgate Street
London, London ec1a 7aj
UK

Domain Name: BTCOMMS.COM

jojo1964

utilitybroker wrote: »

Its a genuine BT domain name.

Registrant:
BRITISH TELECOMMUNICATIONS PLC
PP. G555
81 Newgate Street
London, London ec1a 7aj
UK

Domain Name: BTCOMMS.COM

Thanks, just shows how things can look like a scam, guess thats the way things are today.

Meepster

Yeah, but if it was a real email from BT, they wouldn't ask you to send an email back to a Live account. The are probably masking the email address...

maninthestreet

What is the FULL email header? Paste it here if you don't know how to read it.