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Nationwide credit card - complaints

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  • jem16
    jem16 Posts: 19,598 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    T_Jones wrote: »
    they have avoidance down to a fine art

    True - however threatening with the small claims seemed to do the trick. Money was refunded within two days of the threat.

    Only thing was they seem to have passed the buck to VISA by using a chargeback as opposed to section 75 that they were told we were claiming under.

    I don't think we are finished with complaints yet.
  • chattychappy
    chattychappy Posts: 7,302 Forumite
    Nationwide was much better when Frank Bough had something to do with it....
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