Hard Disk Dead :(

mark101

It was in an external USB Iomega 500GB drive, the drive sits on my desk. Just out the blue I heard a beeping sound, I checked and the sound was coming from the drive.

I removed the HD from the enclosure (Seagate Barracuda 7200.9) and plugged it in directly into the PC and there was no improvement, same noise, same result. The machine does not see the disk at BIOS Level. I have also tried changing the Master/Slave config using the jumper but still no luck.

I really need to get the data from the disk but it's looking very unlikely. :(0

Any Help? Recovery company's are saying anywhere between £300 - £1500.

kwikbreaks

I've had a similar problem and fixed it with http://www.cgsecurity.org/wiki/TestDisk_Download however mine wasn't making any nasty noises.

See if you can see the disk at all in Disk Manager (right click My Computer select manage then go to disk management) If you can't see it at all you may be up that well known creek unless somebody else knows better.

ABH_3

You'll be glad to hear that Seagate have their own:
http://seagatedatarecovery.com/ well right up to the point you hear the price they're going to charge

Or there's: http://www.retrodata.co.uk/ whose considered quite cheap apparently.

You could also try purchasing a compatible drive, then depending upon how brave you're feeling, simply take the small green board off the bottom of the new disk, and attach it to the space you'll create when you take the one off your old disk. Then simply plug the drive back into your computer and see if it recognises it. If it does you'll have saved yourself a fortune

HTH

fateddie

i had the same problem with a back up, the company i bought it off said they would replace but i had to send it to them. As it contained personal data there is no way i was going to do that, couldnt afford the experts and i think its the drive thats just stopped spinning.. i actually just bought another from pc world, if it goes wrong then at least i can take it to them in person..

mark101

kwikbreaks wrote: »

I've had a similar problem and fixed it with http://www.cgsecurity.org/wiki/TestDisk_Download however mine wasn't making any nasty noises.

See if you can see the disk at all in Disk Manager (right click My Computer select manage then go to disk management) If you can't see it at all you may be up that well known creek unless somebody else knows better.

Because its not seeing it at the BIOS level it won't see it in Disk Manager unfortunetely.

mark101

ABH wrote: »

You'll be glad to hear that Seagate have their own:
http://seagatedatarecovery.com/ well right up to the point you hear the price they're going to charge

Or there's: http://www.retrodata.co.uk/ whose considered quite cheap apparently.

You could also try purchasing a compatible drive, then depending upon how brave you're feeling, simply take the small green board off the bottom of the new disk, and attach it to the space you'll create when you take the one off your old disk. Then simply plug the drive back into your computer and see if it recognises it. If it does you'll have saved yourself a fortune

HTH

No Thank's, can't afford ££££, I recently purchased another Iomega, this time a Prestige model & that has a Seagate in it also, its not the affected firmware batch problem, but its worrying, so if you have this drive make sure its not affected, 1TB 7200.11 model!

I don't know how, I must of clicked it from here and went to Rapid Data Recovery. They offer a service from £97 - £150, Max price they said. That's amazing value I think! They said that the volume for them is better, and I think they have a point, if someone quoted me £300 - £1500 or more, even if it was data I needed I would probably think twice about it and would have most likely placed it on the shelf and waited for prices to come down.

I read about this but apparently the newer drives contain information about bad blocks where the head is etc, could be just a spin so that people don't try it & save ££'s. Also finding an exact model is probably very difficult...

mark101

PS: To everyone out there please backup your DATA! Slap on the wrist for me! Though I did tell my brother to do so!

diable

As ABH mentioned if you had the same drive you could swap the controlled board over as they sometimes fail and I did manage to get my mates holiday photos off a failed drive like this.

ABH_3

mark101 wrote: »

No Thank's, can't afford ££££, I recently purchased another Iomega, this time a Prestige model & that has a Seagate in it also, its not the affected firmware batch problem, but its worrying, so if you have this drive make sure its not affected, 1TB 7200.11 model!

You purchased ANOTHER Iomega :eek: seriously, I know they look good but I would choose another brand at least untill Seagate have ironed the problems out of their range. Various friends have been through this whole Seagate issue, I recently purchased a 1TB drive it lasted a whole hour, untill I had installed my OS on it, I rebooted then got nothing but click click click click etc obviously, I wasn't impressed. What's more I will not be choosing Seagate drives for a while either, I blame this tie up with Maxtor. They were doing well untill they committed the ultimate sin, applying their brand to worthless Maxtor hardware.

I don't know how, I must of clicked it from here and went to Rapid Data Recovery. They offer a service from £97 - £150, Max price they said. That's amazing value I think! They said that the volume for them is better, and I think they have a point, if someone quoted me £300 - £1500 or more, even if it was data I needed I would probably think twice about it and would have most likely placed it on the shelf and waited for prices to come down.

I've been there, done that. I found that they phased the drives out and I then couldn't retrieve any of the data.

I read about this but apparently the newer drives contain information about bad blocks where the head is etc, could be just a spin so that people don't try it & save ££'s. Also finding an exact model is probably very difficult...

Shouldn't be anymore difficult than inputting the model number which is printed on the top of the harddrive. Stick that information into google hit the search button and see what you find. This is of course unless you're going to take up one of the data services, if that's the case then I would do that rather than do it yourself.

Good luck with whatever you choose to do.

mark101

ABH wrote: »

You purchased ANOTHER Iomega :eek: seriously, I know they look good but I would choose another brand at least untill Seagate have ironed the problems out of their range. Various friends have been through this whole Seagate issue, I recently purchased a 1TB drive it lasted a whole hour, untill I had installed my OS on it, I rebooted then got nothing but click click click click etc obviously, I wasn't impressed. What's more I will not be choosing Seagate drives for a while either, I blame this tie up with Maxtor. They were doing well untill they committed the ultimate sin, applying their brand to worthless Maxtor hardware.



I've been there, done that. I found that they phased the drives out and I then couldn't retrieve any of the data.



Shouldn't be anymore difficult than inputting the model number which is printed on the top of the harddrive. Stick that information into google hit the search button and see what you find. This is of course unless you're going to take up one of the data services, if that's the case then I would do that rather than do it yourself.

Good luck with whatever you choose to do.

I can't get the quotes working like you guys complaining about not enough characters.

I got the new one before this one went tits up, & it was £65 for 1TB. I guess I know why... didn't know about the firmware issue until the other screwed up while checking out if I could do anything.

Model No. ST3500841A
500GB
7200.9

No joy, I also checked ebay. I think for the sake of a reasonable £150 I'll go for the recovery. It wasn't dropped or anything so it should hopefully be an easy one... I'll let you know how I get on with these guys. I think its a fair price, compared to all the other quotes, but none the less still a pain in the A.

Good luck with whatever you choose to do.[/QUOTE]

ABH_3

mark101 wrote: »

I can't get the quotes working like you guys complaining about not enough characters.

If you look at the way it arranges the quote marks as displayed here: http://paste.org/index.php?id=8586 it should I hope demonstrate how to set the 'quotes' out. You've just got to remember to I think terminate the quote with the '/' otherwise it doesn't work properly. You'll see obviously if you follow that link.

I got the new one before this one went tits up, & it was £65 for 1TB. I guess I know why... didn't know about the firmware issue until the other screwed up while checking out if I could do anything.

Model No. ST3500841A
500GB
7200.9

Ok, so you've applied the firmware flash however to your new 1TB drive yes? If not, it maybe a good idea to do so if it needs it, or perhaps take it back to the vendor if you get the opportunity. Tell them of the problems, get your money back.

No joy, I also checked ebay. I think for the sake of a reasonable £150 I'll go for the recovery. It wasn't dropped or anything so it should hopefully be an easy one... I'll let you know how I get on with these guys. I think its a fair price, compared to all the other quotes, but none the less still a pain in the A.

It is, but as you said at least you're assured of getting the results you want\need.