BT / Orange Override??

gipton_white

i have recently taken out the free reconnection offer with BT. part of the xontract is that i make at least 10 chargeable calls per month, these can be done at the weekend when they are free. i have also taken out home broadband with orange and part of that offer is that i get free evening and weekend calls. ive called BT to check that by using the override code 1280 at weekends that this would allow me to make the 10 chargeable calls, but the operative i spoke to said they did not know if it would work, and if not i would be billed the full reconnection charge. has anyone else had this problem? and does the override code actually work?? i don't want to get a huge £122 bill for the reconnection!!
thanks!

Heinz

1280 no longer works with AOL, Talk Talk and Sky Talk because they've changed to WCLI - but I can't say about Orange.

The quickest way to find out is to activate BT's Charge Advice facility (it may not work* on your exchange but it still works on some - mine included). Then make a call (an inclusive call will do) with the 1280 prefix and see if you immediately receive a Charge Advice callback.

* If you cannot activate Charge Advice, the next quickest way is to make a chargeable call with the 1280 prefix and check your BT online account tomorrow.

BT_company_representative

Hi gipton white
If you pm with your account details, I will try and check this for you.

Thanks Helen
BT Support

Heinz

BT_company_representative wrote: »

Hi gipton white
If you pm with your account details, I will try and check this for you.

Thanks Helen
BT Support

NOBODY can PM you. Your PM box is FULL again.

BT_company_representative

Hi Guys

Sorry about that, we are getting a lot of messages. This is now cleared, please pm with information.

Thanks Helen
BT Support