RealFreeSamples Beware!!!

Jackjack21 · 22 June 2009 at 10:50PM

I will have to make sure i avoid this website. Thanks for the tip.

competitionscafe · 25 June 2009 at 5:04PM

According to their website their "World Headquarters" is at:

World Headquarters
Gillmap Limited
9 Broomhill
Stanley, DH9 8AZ
Durham

Might be worth letting the OFT or Trading Standards know about this one.

Seems to be a lot of dazzlewhite complaints here.

competitionscafe · 13 July 2009 at 4:08PM

Hmm - did a search on Google and it seems their head office is actually in Canada.
Not sure why they say their "World Headquarters" no less is in a house in County Durham.

Seems a very dodgy company - according to this: http://www.webcops.net/just_think_media_spam_scams_8001.html they have been sued by Microsoft for software piracy and are behind some other scams for Acai and weightloss tea which have attracted a lot of complaints. :eek: Not a company you want to give your credit card details to anyway!

Claire_Bear · 13 July 2009 at 4:50PM

Was going to say it sounds like the Acai scam, where you cancel the original thing but are still sneakily signed up to two other 'specially selected' companies so they can continue to con you! It's disgusting how they can get away with this kind of thing

Gers · 16 January 2010 at 10:53AM

John_Deans wrote: »

If there was some confusion about your subscription we honestly did not mean to inconvenience you in any way Our goal is not to inconvenience our customers The terms and conditions of our offer are very visible on the order page they are stated on the order page where you confirm your order located directly to the top of where your credit card information was entered There is also a link at the top of the home page that opens up the terms and conditions in a separate window Customer service is our number one priority and we do everything we can to be open with all of our customers Of course mistakes can be made and if you were not aware of our terms and conditions in our site we are happy to offer you a full refund if you return the unused product back to us We have always honored our 30 day guarantee and will continue to do soYou can talk to customer support seven days a week Our US based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order Simply call us at 866 528 6214 or visit our 24 7 live help at wwwdazzlesmileprocom contactus.php and we will be happy to walk you through the entire cancellation process

Your satisfaction is our number one concern

Thanks

SAME as:

jim robert
MoneySaving Newbie

Join Date: Jan 2010
Post Count: 9
Thanked 1 Time in 1 Post

Default
Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 30-day guarantee and will continue to do so.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-591-2190 and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks

Post number 5 on http://forums.moneysavingexpert.com/showthread.html?t=2064907