Virgin Wines - dont be so innocent !

I signed up to the SMILE account to get the 12 bottles of wine for free. I got the wine but was regularly emailed with offers etc from Virgin Wines. Of course I ignored them.
Then one day, another crate of wine.How kind. No, not quite. Virgin had signed me up to the Discovery Club. They call it the discovery club because its only when you get the crate of wine on your doorstep, and have your credit card debited that you "discover" that Virgin have clubbed you and that you will be accepting a box of wine of their choice.

I contacted Virgin and told them I was not happy, without argument they collected the box of wine from me, Im going to keep an eye on my account to see if they refund the money. Watch this space.

Comments

  • chuckles1066
    chuckles1066 Posts: 2,670 Forumite
    tim7273384 wrote:
    I signed up to the SMILE account to get the 12 bottles of wine for free. I got the wine but was regularly emailed with offers etc from Virgin Wines. Of course I ignored them.
    Then one day, another crate of wine.How kind. No, not quite. Virgin had signed me up to the Discovery Club. They call it the discovery club because its only when you get the crate of wine on your doorstep, and have your credit card debited that you "discover" that Virgin have clubbed you and that you will be accepting a box of wine of their choice.

    I contacted Virgin and told them I was not happy, without argument they collected the box of wine from me, Im going to keep an eye on my account to see if they refund the money. Watch this space.

    If they've removed funds from your card without your authority, it's theft.
    You'll always miss 100% of the shots you don't take - Wayne Gretzky

    Any advice that you receive from me is worth exactly what you paid for it. Not a penny more or a penny less.
  • wobbley
    wobbley Posts: 1,965 Forumite
    Part of the Furniture 1,000 Posts
    I could say "Virgin on the ridiculous" - but I wouldn't stoop that low !
    Light blue touchpaper and stand well back !
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 349.9K Banking & Borrowing
  • 252.7K Reduce Debt & Boost Income
  • 453K Spending & Discounts
  • 242.9K Work, Benefits & Business
  • 619.7K Mortgages, Homes & Bills
  • 176.4K Life & Family
  • 255.8K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 15.1K Coronavirus Support Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.