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Email Problems
Whitetornado
Posts: 46 Forumite
in Techie Stuff
Hi, wondered if anyone can help, I am having no problems with my internet but can not get into my email. A small box keeps popping up with user name in it and password, when I click ok it seems as if it is going to open my email but then an error box comes up saying it can not log into server as password or user name error.Hope someone can help ,as you can probably tell I am not very computer savvy. Thanks
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Comments
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which email is it ??
BT/Hotmail ??Ex forum ambassador
Long term forum member0 -
Hi, sorry , it is ntlworld.com.0
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How are you trying to access your email? i.e through Internet Explorer or Outlook Express.0
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Hi, it is Outlook Express.0
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Hi, Thanks espresso, brilliant I am sorted. People are so helpful on these forums. Thanks again.0
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Hi not quite the same problem but- when I try & respond to or create an e-mail through outlook express the following error message appears it says that outlook express needs to be re-installed, then that the address book is not installed properly. have no idea how to fix this.
many thanks in advance- I know you guys are geniuses.Duct tape is like the force. It has a light side, a dark side, and it holds the world together."
FEB challenge £128/£270 balance £142
£2 saving club £1400 -
If you have a specific problem it's always best to start your own thread so people can see it more easily.
Close Outlook do a search for WAB files (*.wab) and rename them to old and then try to open Outlook. It sounds like one of them has gotten corrupt see if that fixes it and Outlook will recreate the files on startup BUT it will be with no address book/emails as they are held in those files and they MAY be gone for good but give it a try0 -
hi only found one file- when you click on it it says an error occured while trying to open the address book file- right clicked it and selected rename (not sure if thats what you meant) complete novice here.Duct tape is like the force. It has a light side, a dark side, and it holds the world together."
FEB challenge £128/£270 balance £142
£2 saving club £1400 -
All too common is people accidentally leaving the caps-lock on
“I may not agree with you, but I will defend to the death your right to make an a** of yourself.”
<><><><><><><><><<><><><><><><><><><><><><> Don't forget to like and subscribe \/ \/ \/0
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