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E 23/12 Hawkshead free xmas pud free del 10%off

2

Comments

  • BaBa
    BaBa Posts: 98 Forumite
    Think I'll try that now - thanks.
  • Prudent
    Prudent Posts: 11,642 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    My order hasn't been delivered yet either. I did get an email confirming that I would receive the pudding, in a separate parcel.
  • Junier
    Junier Posts: 309 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Nope Nothing here either :-/ Apparently its Parcel Line who do the deliveries.

    Just have to wait and see :'(
  • BaBa
    BaBa Posts: 98 Forumite
    I e-mailed customer services and the response was as follows:

    Thank you for your email.

    Unfortunately, one of our vans carrying express delivery parcels, that were ordered on 21st December 2004, was involved in a serious accident which has resulted in a lot of deliveries being delayed. Please be assured that our couriers are working as hard as possible to try and ensure that customers receive their deliveries for Christmas.

    Please accept our sincere apologies for any inconvenience that this may cause.

    If I can be of any further assistance please do not hesitate to contact me.

    Yours sincerely

    Customer Services
    Hawkshead


    I think this may explain some of the late deliveries, and puts my need for a christmas pudding into perspective.

    Merry Christmas.
  • Junier
    Junier Posts: 309 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    fingerz crossed for today ;D

    Hope the drivers OK who was in the accident poor sod :'( wotta start to crimbie for him :-/
  • BaBa
    BaBa Posts: 98 Forumite
    My order has just arrived, and is complete apart from . . . . yes, the christmas pudding!

    No mention of it on the invoice either, so I've e-mailed to voice my displeasure. >:(
  • I too have just received order but no pud. Have e mailed but dont expect to get it this year!!

    Never mind I have saved loads on here and can live without a pud!!
  • an happy end to a great bargain year ,receveid my plum jam for 2.70 and the ultimate plum christmas pudding free.
  • Addy
    Addy Posts: 1,896 Forumite
    Got fudge but no pud. Mo mention of it on invoice either, even though it was on the confirmation email. Rang them, they said this is happening a lot with internet orders. They said they'll send a replacement one out.
  • Junier
    Junier Posts: 309 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    ;D woohoo got my 3 fudge and christmas pudd this afternoon!!!!! ;D

    TY to the OP ;) ;D
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