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Changing BT Number

jmabnc
jmabnc Posts: 220 Forumite
Hi could someone explain how to change my phone number,and how much does it cost. Thanks.

Comments

  • jmabnc
    jmabnc Posts: 220 Forumite
    Please anyone can you help me. Thanks
  • iniltous
    iniltous Posts: 3,882 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    edited 19 June 2009 at 8:31PM
    If you are a BT (retail) customer you can call customer services 0800800150 (I think) and request a number change, I think they charge about £30
    If the renumber is because of nuisance calls, they can renumber for free but they wont offer that straight off, but get you to try other things first
  • BT_company_representative
    BT_company_representative Posts: 1,861 Organisation Representative
    1,000 Posts Combo Breaker
    It is actually free in any cicumstances provided you are a residential customer, so whether its by choice or because of something like nuisance calls there will be no fee

    Regards

    Nigel
    BT Support
    Official Company Representative
    I am the official company representative of BT. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
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