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Another Alliance & Leicester Pickle

A&L have been putting inaccurate information on my credit report, it has now taken my credit score down form good to VERY poor way below the national average!!
Everytime i try to ring them to discuss this i am asked for a customer ID and pasword. I have neither as I no longer bank with them as they are crooks.
What can i do, no one will speak to me without the above information. i owe them absolutely nothing, not a penny. The credit report states i ow zero but month by month they are logging me as 3 payements late??? and have done for the last 12 months.

Comments

  • superfran_uk
    superfran_uk Posts: 1,116 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    Raise your query with experian, they should be able to contact A&L on your behalf?
  • ginvzt
    ginvzt Posts: 4,878 Forumite
    1,000 Posts Combo Breaker
    I can advise the same as above. My OH had a wrong address on his file (we never lived there, 3 mobile made a mistake when entering postcode fro a credit cheque and never corrected with Experian). He sent them a query and it was all sorted. Also, my date of birth on his file was wrong, but only in one or two entries.
    Spring into Spring 2015 - 0.7/12lb
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