PC wont work :-(

London_Girl_3

Hello

Help on this will be so apprecaited.
I bought a new PC recently which came pre-loaded with Vista on it. It's been working really well.

It was set to have the automatic vista updates. Only after having done the last one, it hasn't worked since!

When i start up it recommends that i use the repair function (if i try and load windows normally it doesn't do anything).

At the end of using this function, I then get the message:

'Startup Repair cannot repair this computer automatically'

Problem Event Name: StartupRepairV2
Problem Signature 01: AutoFailover
Problem Signature 02: 6.0.6001.18000.6.0.6001.18000
Problem Signature 03: 6
Problem Signature 04: 327685
Problem Signature 05: NoRootCause
Problem Signature 06: NoRootCause
Problem Signature 07: 0
Problem Signature 08: 2
Problem Signature 09: WrpRepair
Problem Signature 10: 1168
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 1033


as i haven't had it long, i haven't got any back up. Also it came pre-loaded with Vista so i can't wipe it and start again as i don't have the disks.

Given that it took me a whole day to set up the system, and i had spent another day putting all my cds on it. (I had planned to order an external harddrive next week after i got paid. I know I should probably have brought it at the same time) Is there anything that can be done and save anything?

the options i have are:
system restore
windows complete restore
window memory diagnostice tool
command prompt

thank you so much

jaydeeuk1

System Restore is your best hope.

London_Girl_3

Having spent 3 days in this loop, i have it fixed:j

i pressed F8 when it was starting up and windows started normally - quite bizarre. I re-booted to see if it would work again. It did go back into the loop - however i had a new option to run a fix and this has worked.
I've just ordered an external harddrive and i shall be keeping the PC on until it arrives :-)

Strider590

External hard drive's......

Bit of a "latest toy", but I think every home should have one