Ing

nedculshaw

Does ne1 bank with ING, and does anyone have any warning, on why not to do so, cheers

Gwhiz

nedculshaw wrote: »

Does ne1 bank with ING, and does anyone have any warning, on why not to do so, cheers

Perfectly safe but please stop the crappy text speak. Any one!!!!

D1zzy

Only that they used to operate a 1 size fits all policy. Now they hook you in, drop the rate and offer better rates to new customers, and special rates to some (randomly selected?) existing customers. In terms of using your account - I had no probs.

Ifts

D1zzy wrote: »

Only that they used to operate a 1 size fits all policy. Now they hook you in, drop the rate and offer better rates to new customers, and special rates to some (randomly selected?) existing customers. In terms of using your account - I had no probs.

I agree with the above. I bank with ING only because I used to be a customer with Kaupthing Edge (saving account and fixed rate bond) before ING took them over. I agreed to their 6 month special bonus interest offer they had for ex KE customers so once that has expired I will probably shop around for a better rate although I will keep it open with a small amount to receive my funds from my fixed rate bond.

As for the service, its fine and I find their on-line banking is easy to use. They accept in coming faster payments but withdrawals sent via bacs transfer usually take 2 to 3 days for money to reach my linked account.

The new isaver from Intelligent Finance is offering 2.85%.

D1zzy

Ifts wrote: »

The new isaver from Intelligent Finance is offering 2.85%.

and Coventry poppy saver now 3%

Ifts

D1zzy wrote: »

and Coventry poppy saver now 3%

Better rate but its a limited access postal savings account

david72

(I realise this is a stale thread, but I think this is worth mentioning..)

Another aspect of ING that you need to bear in mind is that you will have to pay [1] to close your accounts, when you inevitably realise that their interest rates are poor, after any initial promotional period ends.

ING will not accept written correspondence, and you cannot close your accounts via their internet banking service (all the more puzzling since they are perfectly happy to let you open accounts that way).

The only way you can close your ING accounts is to phone them on a non-free 0845 number. This is why my ING accounts all have zero balance (at least they will let you withdraw your entire balance online), and I haven't yet got around to formally closing them. They seem happy enough to keep wasting their money sending me their customer newsletter, mind you!


[1] unless you have a BT landline contract which allows free calls to 0845 at certain times, or one of the very rare mobile tariffs which also allows inclusive 0845 calls.


This "pay to leave" scam (also operated by Santander/A+L, and probably many others) is very deceitful practice by the banks. It should be a legal requirement that as you can open an account online at no cost, you should also be able to close that account online at no cost. I would be very pleased if Martin felt that this was an issue worth campaigning on.

noh

david72 wrote: »

(I realise this is a stale thread, but I think this is worth mentioning..)

Another aspect of ING that you need to bear in mind is that you will have to pay [1] to close your accounts, when you inevitably realise that their interest rates are poor, after any initial promotional period ends.

ING will not accept written correspondence, and you cannot close your accounts via their internet banking service (all the more puzzling since they are perfectly happy to let you open accounts that way).

The only way you can close your ING accounts is to phone them on a non-free 0845 number. This is why my ING accounts all have zero balance (at least they will let you withdraw your entire balance online), and I haven't yet got around to formally closing them. They seem happy enough to keep wasting their money sending me their customer newsletter, mind you!


[1] unless you have a BT landline contract which allows free calls to 0845 at certain times, or one of the very rare mobile tariffs which also allows inclusive 0845 calls.


This "pay to leave" scam (also operated by Santander/A+L, and probably many others) is very deceitful practice by the banks. It should be a legal requirement that as you can open an account online at no cost, you should also be able to close that account online at no cost. I would be very pleased if Martin felt that this was an issue worth campaigning on.

Most accounts require you to phone or write to close them either of which incurs a cost.
It is not true that you have to use an 0845 number to call ING
They publish a geographical number 0118 938 8151

http://www.ingdirect.co.uk/savings/variable_rate/contactus.asp

check existing customer button.

You can also use the 0800 numbers for new customers.

natman

david72 wrote: »

(I realise this is a stale thread, but I think this is worth mentioning..)

Another aspect of ING that you need to bear in mind is that you will have to pay [1] to close your accounts, when you inevitably realise that their interest rates are poor, after any initial promotional period ends.

ING will not accept written correspondence, and you cannot close your accounts via their internet banking service (all the more puzzling since they are perfectly happy to let you open accounts that way).

The only way you can close your ING accounts is to phone them on a non-free 0845 number. This is why my ING accounts all have zero balance (at least they will let you withdraw your entire balance online), and I haven't yet got around to formally closing them. They seem happy enough to keep wasting their money sending me their customer newsletter, mind you!


[1] unless you have a BT landline contract which allows free calls to 0845 at certain times, or one of the very rare mobile tariffs which also allows inclusive 0845 calls.


This "pay to leave" scam (also operated by Santander/A+L, and probably many others) is very deceitful practice by the banks. It should be a legal requirement that as you can open an account online at no cost, you should also be able to close that account online at no cost. I would be very pleased if Martin felt that this was an issue worth campaigning on.

Yeah really agree.
I have written on forums a few times with my annoyance with ING and vowed never to return! Due to the above comments from everyone.

I agree with the 0845 Number trick too. however on 'Say no to 0870' There are some other numbers
http://www.saynoto0870.com/numbersearch.php

But yeah I really dont like ING, They entice you in then spit you out.
Go for the headline rates but remember to keep an eye on your account.

home_alone

Funny I have just closed my ing account and the £2.08 now back with my bank today, all you have to do is call them 0800 3768877 and close it, takes 3 days to get your money. I once had over £300K with them before the scary icesave days. One saying spells it out with ing "New customers only"

gary

barak

home_alone wrote: »

One saying spells it out with ing "New customers only"
gary

True, but you can become a "New customer" a few days after you close any existing accounts.