Nationwide say I am to blame for chip and pin theft

olly300

LouiseMc wrote: »

Just to say that Nationwide reviewed their decision and have decided to refund the money today- before they even got my letter about the consumer credit act.

Not sure how or why they did this - but I extremely happy and will NEVER be so stupid as to put any kind of pin on my phone again!

Thanks for all of the feedback !

Unless you stupidly put your PIN as "Nationwide Pin" how would any thief know it's your PIN?

Answer they wouldn't.

CLAPTON

well perhaps one shouldn't post this but thieves will dial every number in your phone book.

any that ring they assume are real phone numbers and so ignore them but those that don't they assume might be pin codes. They will then try either the first 4 digits or the last four digits ... if that doesn't work most will give up.
Unfortunately many people do infact hold their pin like that.

some people of course hold 4 'false' phone numbers in their phones so that the thieves will try them all and have the card locked

withnell

opinions4u wrote: »

You would also hope bank customers keep to their side of the bargain ... and cover the keypad when offering their PIN to a retailer.

WHile I agree this is the ideal, some card machines it is near impossible to enter the PIN without it being visible (TK Maxx and B&Q spring to mind - the keypads on their PIN machines are so large it is impossible to enter without moving your hand around!)

olly300

CLAPTON wrote: »

well perhaps one shouldn't post this but thieves will dial every number in your phone book.

any that ring they assume are real phone numbers and so ignore them but those that don't they assume might be pin codes. They will then try either the first 4 digits or the last four digits ... if that doesn't work most will give up.
Unfortunately many people do infact hold their pin like that.

some people of course hold 4 'false' phone numbers in their phones so that the thieves will try them all and have the card locked

No problem with posting it if it makes people more security conscious.

That's hard work.

Lots of people have a phonebook with numbers in that don't work for one reason or another i.e. the number has been changed, the number is just not working at that time And some people have more than one mobile phone in their bag with different numbers in it.

Much easier to shoulder surf in a bar/pub and steal a handbag.

prowla

I don't think the 4-digit PIN is really a very secure mechanism anyway.

opinions4u

prowla wrote: »

I don't think the 4-digit PIN is really a very secure mechanism anyway.

Well based on 3 attempts the odds of guessing a PIN are somewhere over 3,000 to 1.

That alone is enough to deter a professional thief from wasting a card on a PIN related purchase.

They'll screw the bank with online purchases instead!

masonic

What makes the 4 digit PIN somewhat more secure is that you also need to possess the associated card.

Turkey_Machine

masonic wrote: »

What makes the 4 digit PIN somewhat more secure is that you also need to possess the associated card.

Unfortunately, they're incredibly easy to clone.

masonic

Turkey_Machine wrote: »

Unfortunately, they're incredibly easy to clone.

The difficulty is getting hold of the card in the first place, and then, it's probably easier to steal a card than to obtain it, clone it and then return it. The only situation I can think of where cloning would be easier is if an employee of a retailer was engaged in the fraud, but even then, they'd need to disappear for a few moments with your card, which you should never allow anyone to do.

Turkey_Machine

No, it's easier than that. It all comes down to maths, and the way computers do it. You have one card from the same batch, you can clone all the cards from that batch. Random seeing's a !!!!!! some days.