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Does This Add Up?

Smickan
Smickan Posts: 1,053 Forumite
Hello :)

Just trying to pick brains today please :)

My ISP is o2, unfortunatley we are outside of their 'area' and we have to have their version of bt's internet which is 17.50 a month.

We're pretty happy with it, it's better quality than what we had with Sky and 50p cheaper. The downside is the fact that if o2 *provided* it - it'd be around the 7.50 mark as we're both customers of them.

Doing a speedtest.net test I saw that the IP was beunlimited which I believe to be part of o2. Going to the Be Un Limited website, we put in our details and it says they're not in our area so to double check it I did a tracert and sure enough - it says Be are our ISP.


1 46 ms 99 ms 99 ms O2WirelessBox.lan [***.***.**.**]
2 46 ms 46 ms 43 ms **-***-***-***.bethere.co.uk [**.***.***.***]


I'm confused! If Be are actually our ISP, we may as well drop from the unlimited to the 8meg one and save ourselves the best part of a fiver as we're lucky if we get 3mb.

I'm going to ring O2 in a bit but I thought I'd ask here to see if anyone had a similar experience or an explanation of what it could be.

Thanks.

Comments

  • Martin81162
    Martin81162 Posts: 136 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    17.50 seems a lot for O2 if you are only getting 3mb. We pay about 7.50 for our O2 8Mb package (linked with PAYG phone).
    Martin
  • sporedude
    sporedude Posts: 1,563 Forumite
    You pay 17.50 if you cant get the 7.50 pack.
  • Rich44_2
    Rich44_2 Posts: 837 Forumite
    500 Posts
    If you are outside of O2's LLU area then you pay the £17.50 option which is provided via BT Wholesale (same as most other ISPs)

    O2 are Be all thats happening is that tracert is showing you're connected to their network which is what you should see, if the checkers say no LLU then you're stuck i'm afraid.

    The Be and O2 checkers should give the same result as the equipment at your exchange is the same regardless
  • Smickan
    Smickan Posts: 1,053 Forumite
    Yeah, apparently all o2 things are shown as Be because they're sister companies and they bought out there stuff or something.


    Apparently all we can have is Talk Talk and Virgin at our exchange so we can't have any cheap :(
This discussion has been closed.
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