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Gas and electric confusion

rias1
rias1 Posts: 12 Forumite
I`m with EON for Duel fuel and its capped I think till October 09, how do I get my annual useage so I can compare? i`m over 65 and thought I was on a Age Concern tarrif but EON say i`m better off as I am,:confused:

Comments

  • E.ON_Company_Representative:_Helena
    E.ON_Company_Representative:_Helena Posts: 2,359 Organisation Representative
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Hi rias1 :hello:

    You can just call E.ON and ask for your usage, you can ask for the information to be sent in a letter or email if that will help.

    When did you change on to the Capped prices?

    If you went on to a Capped price some time ago, then this will be better than age concern as you won't have been affected by the price increases last year.

    But once you have the usage you can compare tariffs.

    Hope this helps.

    Helena
    Official Company Representative
    I am an official company representative of E.ON. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • rias1
    rias1 Posts: 12 Forumite
    Hi, :hello:Helena, After the capped price with EON finishes, does the price just go to the present tarriff at that time or does it go higher to make up the rises from throughout the year?
  • E.ON_Company_Representative:_Helena
    E.ON_Company_Representative:_Helena Posts: 2,359 Organisation Representative
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Hi rias1 :wave:

    Your account will go on to the current version of capped prices when yours ends, if there is one. If not you will be changed on to the standard prices.

    The best thing to do is to make sure you know when your capped prices will end, then contact us and ask what tariffs are available that would be best for you.
    Make sure you ask if any of the tariffs have cancellations fee's :eek:
    You can also look on the website as this will give you a better idea of what might be best for you :T
    Hope this helps you rias1.
    If you need any more info, just let me know :beer:
    Helena
    Official Company Representative
    I am an official company representative of E.ON. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
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