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Advice on EON energy monthly direct debit?
Comments
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amyjayne27 wrote: »It's just a shame that people who are new to this and have moved out for the first time seem to get in trouble.
Thanks for your advice, I will just have to try and keep paying it off!
I would consider this a lesson learnt. I was in a similar predicament 18 months ago, never properly checked or analysed my bills/energy usage. Eon shocked me out of my self imposed ignorant attitude towards my energy account by doubling my DD payments. It was my fault, I never properly checked, I assumed that Eon would do everything....wrong. We, as in the user have a responsibility too, now I check usage myself monthly, and keep my DD account on the best tarrif, and in credit when needed.0 -
Hi amyjayne
Sorry your Direct Debit has had to be increased.
When you put your details on the comparison site did you enter your usage in kWh or put in a monthly spend figure?
If you entered a monthly spend this may have been based on inaccurate info; or maybe something has changed which means you are now using more electric than previously.
Did your statements show a debt building up?
Malc0 -
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hi there can you tell me when e on are going to reduce their prices? as we have had the increases and as yet no decrease
Hi amersall
We did reduce our electricity prices earlier this year. You should have received a letter advising how this affects you.
Don't know of any other decreases yet but I am only told at the same time as they are announced publicly.
Sorry I can't be more specific.
Malc“Official Company Representative
I am an official company representative of E.ON. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"0
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