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Barclaycard problems

Rob_07
Rob_07 Posts: 122 Forumite
Part of the Furniture Combo Breaker
Hi,
I have had two transactions on my barclaycard declined today, the website is down and when i call customer services i just get put through to an operator telling me that the systems are down for an upgrade and to ring back in 3 hours time as there is nothing they can do and can't access any account information

Anybody else experienced this today?

And if this is due to an upgrade - didn't they think of informing customers?

Rob

Comments

  • pudding06
    pudding06 Posts: 625 Forumite
    yes i have had problems accessing my account online too. I did this morning and it was fine, but forgot to write down my balance. I have tried many times since and havent been able to log in. I'm glad its not just me though. Its awful when you cant use your card.


    Mind you I got my card decline last weekend, would have taken me over my credit limit. very embarrassing.:o
    August 2009 grocery challenge £172.64/,,,,,

    no point in doing grocery challenges, have no money left over to eat :0/
  • markquinton
    markquinton Posts: 51 Forumite
    "Barclaycard online account services is temporarily unavailable whilst we conduct essential website maintenance.

    We apologise for any inconvenience this may cause. Our website should be available again shortly."


    Thats all I currently get, so frustrating as I had my new statement produced online yesterday (saw when I could log in this morning) so wanted to get cracking with working out the payments now that I've got a spare 5 mins at work!
  • Rob_07
    Rob_07 Posts: 122 Forumite
    Part of the Furniture Combo Breaker
    It appears that the whole of the Barclays network is down including debit card services, ATM's, online banking, telephone banking and barclaycard.
  • vwman_3
    vwman_3 Posts: 688 Forumite
    Ditto, it's not working for me either.
    Aiming to be debt free....but still off target
  • clarence83_2
    clarence83_2 Posts: 212 Forumite
    See BBC site.

    Nothing they could have warned you about!
    Vanquis- Limit £1250, balance £0
    Capital One Classic- Limit £800, balance £0
    Natwest Current Account- £800 OD limit, approx £600 OD
    Loan- £3300, will be paid off by Dec 09
    Student Loan- paid off Dec 09 (That's £150 a month extra! Woohoo)
    Empire Catalogue Account- £750 limit, balance £30
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