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Kimbo1
Kimbo1 Posts: 2 Newbie
in Consumer rights
Bought an LCD TV 10 months ago and it was confirmed 2 weeks ago that the screen was faulty so needed replaced, STILL WAITING.

Called this morning and was told when new screen is eventually fitted the screen would only be guaranteed for 3 months IS THIS CORRECT ? as i feel the replacement part should carry the 1 years guarantee?

Cheers guys

Comments

  • 4743hudsonj
    4743hudsonj Posts: 3,298 Forumite
    Kimbo1 wrote: »
    Bought an LCD TV 10 months ago and it was confirmed 2 weeks ago that the screen was faulty so needed replaced, STILL WAITING.

    Called this morning and was told when new screen is eventually fitted the screen would only be guaranteed for 3 months IS THIS CORRECT ? as i feel the replacement part should carry the 1 years guarantee?

    Cheers guys

    they can give a repair any warranty they wish

    i would definitely ask what your proof of guarantee is so you know how to prove it
    Back by no demand whatsoever.
  • Kimbo1
    Kimbo1 Posts: 2 Newbie
    4743hudsonj wrote: »
    they can give a repair any warranty they wish

    If thats true then its a F**kin joke:mad:
  • 4743hudsonj
    4743hudsonj Posts: 3,298 Forumite
    Kimbo1 wrote: »
    If thats true then its a F**kin joke:mad:

    not really, why should they?

    any warranty that they offer is usually only 3 months in order to insure that the labour has been free of fault as any errors will have shown up by then and that the actual component isnt a dud

    so its "good will" if you must call it that
    Back by no demand whatsoever.
  • gordikin
    gordikin Posts: 4,422 Forumite
    Kimbo1 wrote: »
    If thats true then its a F**kin joke:mad:

    Newbies...personally I do love them!
  • 4743hudsonj
    4743hudsonj Posts: 3,298 Forumite
    gordikin wrote: »
    Newbies...personally I do love them!

    yes


    "grr im a newbie and im angry at the world! grrrrrrrrr:mad:"
    Back by no demand whatsoever.
  • laney85
    laney85 Posts: 861 Forumite
    sure way to get advice , swear at people
  • Meepster
    Meepster Posts: 5,955 Forumite
    laney85 wrote: »
    sure way to get advice , swear at people

    Yeah, get advice or a kick in the teeth...
    If it looks like a duck, and quacks like a duck, we have at least to consider the possibility that we have a small aquatic bird of the family anatidae on our hands

This discussion has been closed.
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