Glamour subscription & free Givenchy perfume

mjt31

Has anyone else had the letter today saying that they've run out of perfume & you can have two extra issues to make up for it? I am not impressed as there was nothing in the subscription form or emailed receipt saying that there might not be enough & it's taken them a month to figure it out after taking the money from my account... :sad:

gael70

I just received this letter too...... Think I'll write to them about why it took so long

lunachick

I got an email saying that it was being sent and then when I called today I was told that it had been oversubscribed and I hadn't qualified for one. I have sent an email asking for my money back and subscription cancelled or an alternative gift.

willowisp

I did this offer and am trying to cancel the DD before they take any money:(...does anyone know what it shows up as on youre online banking DD screen? Which company owns it? :mad:

Many thanks
Claire

trinnylilac

I called this afternoon and have been told perfume was sent on the 28th. Not convinced I'm going to get it.

SallyJ_3

I got the same letter today, does anyone know where to address the letter to write back to them as there are no details on the letter.

Thanks

trinnylilac

I don't have an address but this might help

Customer Services: glamour@subscription.co.uk
Telephone: 01858 438815

SallyJ_3

Thanks for that, will email them now - I am looking for a refund ora replacement gift also - not happy with just having the magazine!

trinnylilac

If I don't get mine I will ask for a refund also . I don't even like the magazine. I have been giving them away.

4richa4pora

Contact details:

glamour@subscription.co.uk

Glamour,
Tower House,
Freepost WD2064,
Leicestershire,
LE16 7BR

SallyJ_3

I emailed them after yesterday afternoon asking for a replacement gift or refund and they replied within an hour apologising and saying they will refund my card. Can't complain. Thanks to trinnylilac and 4richa4pora for posting the contact details.