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**URGENT** Reclaim from London Underground - Limited Time only

ngali2009
ngali2009 Posts: 15 Forumite
Part of the Furniture Combo Breaker
Hi MSE's,

Regards the most recent strike action by the RMT workers that affected the London Underground for two days last week I wrote a quick email to LU asking about refund for travel card holders for the days that transport was not available.

They replied the following:

Thank you for contacting us regarding the recent strike.

As special rules apply in the event of industrial action, we will be taking applications for goodwill refunds as a result of the RMT's strike. The application form will be available on our website from Monday 15th June 2009 and is the only form which should be used - http://tfl.gov.uk

Please contact me again if you need any help in the future.

Yours sincerely,


Jennifer Ramsay
Customer Service Advisor
Customer Service Centre


It would be a nice idea to publicise that this refund is possible for travel card holders and it may serve as a message that commuters are not prepared to put up with such disruption to essential services. Tell all your friends, as many people as possible to get involved. It will take a few minutes of your time.

If enough people take action and claim a refund then perhaps it will make things change and this sort of disruption may be less in the future?

Cheers,

Damien

Comments

  • dzug1
    dzug1 Posts: 13,535 Forumite
    10,000 Posts Combo Breaker
    ngali2009 wrote: »
    If enough people take action and claim a refund then perhaps it will make things change and this sort of disruption may be less in the future?

    Cheers,

    Damien


    A very useful post - but I really don't follow the logic of this bit - you mean TfL should be more willing to cave in to the RMT to avoid a strike?
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