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PayPal Email Quick Questions HELP HELP

1984ReturnsForReal_2
1984ReturnsForReal_2 Posts: 15,431 Forumite
Sold my first item ever on ebay yesterday & set up a Paypal account.

Had an email from the winner today saying he has paid through Paypal & also an email from paypal (SMTP:PAY-PALACCOUNTNOTIFIES@EMAILACCOUNT.COM).

Question 1: I know Paypal holds onto money for new people (ie me) but surely this would show up as money received on their website... I cant see it. Do you know where I can spot this transaction on the paypal website?

Question 2: The email address where it came from is From: [EMAIL="service@paypal.com"]service@paypal.com[/EMAIL][SMTP:PAY-PALACCOUNTNOTIFIES@EMAILACCOUNT.COM]. To me that looks like a dodgy email account....

Question 3: Do I really have to send it before anything shows on the online account??

HELP PLEASE !!!!!!!!!


The email says:

"You've got new funds!

Dear 1984YouGorgeousBastad,


Michael ****** just sent you money with PayPal.

Michael ****** is a Verified buyer.


Payment Details


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Amount:pixel.gif
£***.**


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Transaction ID:pixel.gif
**********************

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Note: pixel.gif
Pls Ship before 16/06/2009

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Item:pixel.gif
LG KC910 Renoir

(********************)





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Shipping Information
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Address:pixel.gif

Name: Michael ********
Address:************************.
Town/City :*************,London.
Post-code:**********.
Country :United Kingdom.



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Address Status:pixel.gif

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This PayPal?payment has been deducted from the buyer's account and has
been "APPROVED"but will not be credited to your account until the shipment reference/tracking
number is sent to us for shipment verification so as to secure both the buyer and the
seller. Below are the necessary information requested before your account will be credited. Send tracking number to us or email us through this mail
pay-palaccountnotifies and our customercares service will attend to you. As soon as you send the shipment's tracking number to us for security purposes and the safety of the buyer and the seller,the money will be credited into your account.
**PLEASE NOTE**
Once shipment has been verified and the tracking number sent to us,
You will receive a "CONFIRMATION Email" from PayPal?informing you that the Money has been credited
Thank you for using PayPal!
The PayPal Team

PayPal Email ID PP274.
Not Again

Comments

  • soolin
    soolin Posts: 74,955 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    It's a scam.

    You haven't been paid and buyer has sent you a fake paypal email.

    Report buyer to ebay immediately.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • soolin wrote: »
    It's a scam.

    You haven't been paid and buyer has sent you a fake paypal email.

    Report buyer to ebay immediately.


    how do you know?

    just so I can watch out for it again...

    thanks..

    :o
    Not Again
  • soolin
    soolin Posts: 74,955 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Paypal don't hold funds subject to tracking details. If the hold funds it will show in your paypal account and will be held for 21 days or until buyer elaves feedback.

    If it doesn't show in your paypal account you haven't been paid. This is a common but nasty scam as it gives you a sense of urgency which might make someone post out before really questioning the fact that they can't see the payment.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • kprigg
    kprigg Posts: 718 Forumite
    All my Paypal e-mails are addressed to my registered name & not my user name & look like this:

    9 Jun 2009 19:51:47 BST
    Transaction ID: 1HA287237P3366***
    Hello (my name),

    You received a payment of 0.99 GBP from (ebay buyer name) (ebay buyers e-mail address))
    Thanks for using PayPal. You can now send any items. To see all the transaction details, log in to your PayPal account.

    It may take a few moments for this transaction to appear in your account.

    Reversals:
    Please be aware that your payment can still be reversed, (e.g. if it is subject to a chargeback), even after you have posted the item to your buyer. Complying with PayPal's protection programs and following the trading guidelines, in our Security Centre helps to protect you from things like chargebacks.

    Seller Protection - Eligible

    Buyer
    Buyers name
    Buyers user name
    Buyers e-mail Note to seller
    The buyer hasn't sent a note.
    Shipping address - confirmed
    Buyers name & address
    United Kingdom
    Postage details
    Standard Delivery
    Description Unit price Qty Amount
    Ebay listing name
    Item Number ************ 0.99 GBP 1 0.99 GBP

    Postage and packing £0.00 GBP
    Insurance - not offered ----
    Total £0.99 GBP
    Payment £0.99 GBP
    Payment sent to my e-mail address
    Questions? Go to the Help Centre at: https://www.paypal.com/uk/help

    Please do not reply to this email. This mailbox is not monitored and you will not receive a response. For assistance, log in to your PayPal account and click Help in the top right corner of any PayPal page.

    To receive email notifications in plain text instead of HTML, log in to your PayPal account, go to your Profile, and click Notifications.

    Copyright © 1999-2009 PayPal. All rights reserved.

    PayPal (Europe) S.à r.l. & Cie, S.C.A.
    Soci!t! en Commandite par Actions
    Registered Office: 5th Floor 22-24 Boulevard Royal L-2449, Luxembourg
    RCS Luxembourg B 118 349

    PayPal Email ID PP753
  • Premier_2
    Premier_2 Posts: 15,141 Forumite
    10,000 Posts Combo Breaker
    edited 14 June 2009 at 8:36PM
    how do you know?

    just so I can watch out for it again...

    thanks..

    :o

    (a) paypal always addresses you by your real name, not your ebay id
    (b) paypal have their own mail server - they don't use a third party such as emailaccount.com
    (c) you don't need to mail tracking info to a third party such as an anonymous mail.com email address.
    "Now to trolling as a concept. .... Personally, I've always found it a little sad that people choose to spend such a large proportion of their lives in this way but they do, and we have to deal with it." - MSE Forum Manager 6th July 2010
  • cyril82
    cyril82 Posts: 948 Forumite
    Soolin is right, this is a scam. If the funds do not show in your account DO NOT SEND THE ITEM.

    This is not even a new scam it is one of the oldest around, forward the email to [EMAIL="spoof@paypal.com"]spoof@paypal.com[/EMAIL] and ignore it.
  • colony
    colony Posts: 205 Forumite
    Don't post the item.
    Tell the seller you will post the item when payment is received.
    If not paid then file a Non Paying Bidder dispute.
    If he pays (and you can see the money in Paypal balance), then ideally get a tracking code when posting or get proof of postage because they're clearly dodgy.
    Wins: Avene Protective Hydrating Cream; 2 x Calvin harris Tickets @ iTunes Festival.

    Debts: Student Loan £14207.93; Graduate Loan £400 ; Car loan £19000
  • Thanks all....


    Thank God I am a suspiscious !!!!!!!
    Not Again
  • colony wrote: »
    Don't post the item.
    Tell the seller you will post the item when payment is received.
    If not paid then file a Non Paying Bidder dispute.
    If he pays (and you can see the money in Paypal balance), then ideally get a tracking code when posting or get proof of postage because they're clearly dodgy.

    I wouldn't even bother telling the "buyer" you'll post when payment is received. They've already shown their true colours by attempting to scam you. Personally, I'd have no further interest in dealing with them. Wait until you are able then file a Non Paying Bidder dispute.

    If they then paid, I'd refund them, as I wouldn't feel able to trust that they wouldn't try something else.
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