Debenhams Card - A daft question?

uberteeb

Last Friday in May I went into Debenhams and as I was spending about £100 I signed up for the store card to get 10% off. I received the card in the post week before last and activated it.

Now here is the really daft question, I have never had any sort of card like this before (apart from credit cars from my bank which I pay online). SO the question is what happens now? I would have expected a bill already but havent had one. And how do I actually go about paying, can I transfer money from my Nationwide current account online?

I dont use credit cards very often, is it worth keeping this one for the 'points scheme' or am I as well paying it off and cancelling it? If ever I do use it I would pay it off that month (once I find out how to do that of course )

Pammy

You can pay in store, over the phone and probably online.

Make sure you pay on time and I would personally get rid of it. I started out on my road to debt with a Debanhams card. I never had any credit before and I was 18 and was sucked in by the discount................

YorkshireBoy

You may find the FAQ relating to your account a useful read...

http://www.debenhams.com/webapp/wcs/stores/servlet/CategoryDisplay?storeId=10001&catalogId=10001&langId=-1&userType=G&categoryId=66279

uberteeb

A follow up daft question, do I receive a bill in the post? And what is considered on time? I ended up spending £90 on it on the last Friday of May so at what point is interest added?

costapkt

YES , you will get bill in the post, there will be a pay by date on it and a tear of paying in slip. You can send a cheque to pay. If you clear the balance then there should be no interest.
If you read the Terms & Conditions (boring I know!! ) it should tell you how many days interest free there are etc.

gazelle8760

uberteeb wrote: »

Last Friday in May I went into Debenhams and as I was spending about £100 I signed up for the store card to get 10% off. I received the card in the post week before last and activated it.

Now here is the really daft question, I have never had any sort of card like this before (apart from credit cars from my bank which I pay online). SO the question is what happens now? I would have expected a bill already but havent had one. And how do I actually go about paying, can I transfer money from my Nationwide current account online?

I dont use credit cards very often, is it worth keeping this one for the 'points scheme' or am I as well paying it off and cancelling it? If ever I do use it I would pay it off that month (once I find out how to do that of course )

Hi

I would say you would be Debenhams idea of a dream. The amount of times they beg me to take out one of their store cards is nobodies business. Is this an actual store card you have, or one of their Mastercards?

You may not get a bill for a while yet, depends on when your next billing cycle is, my guess is could be the end of the month before bill is produced.

Now I take it you realize that their APR rates are very high, like 20+% or higher, so you would be wise to make full balance payments, I am with Nationwide, so if you sign on-line and go to payments and transfers section, you can add a new payee, look at the list of payees and chose the most appropriate, it could say GE Cards, or Debenhams itself, then chose this option, and look at your card and see if the number matches the start of the number given, then your up and running, you can then transfer the balance to their paying account, it is that simple.

Keeping the card is personal choice, but it wouldn't kill you I guess to keep it. If it is a Mastercard, your laughing, can be used anywhere.

Please let us know how you go, and good luck setting up your new account payee.

uberteeb

gazelle8760 wrote: »

Hi

I would say you would be Debenhams idea of a dream. The amount of times they beg me to take out one of their store cards is nobodies business. Is this an actual store card you have, or one of their Mastercards?

You may not get a bill for a while yet, depends on when your next billing cycle is, my guess is could be the end of the month before bill is produced.

Now I take it you realize that their APR rates are very high, like 20+% or higher, so you would be wise to make full balance payments, I am with Nationwide, so if you sign on-line and go to payments and transfers section, you can add a new payee, look at the list of payees and chose the most appropriate, it could say GE Cards, or Debenhams itself, then chose this option, and look at your card and see if the number matches the start of the number given, then your up and running, you can then transfer the balance to their paying account, it is that simple.

Keeping the card is personal choice, but it wouldn't kill you I guess to keep it. If it is a Mastercard, your laughing, can be used anywhere.

Please let us know how you go, and good luck setting up your new account payee.

Just a wee update I got my bill through yesterday morning. I have until the 8th of July to pay it off in order to avid interest. It explains clearly how you can pay it off. I can send of a cheque/cash, I can sort it online, I can sort it in my bank or Lloyds TSB, I can pay it in Debenhams myself, I can pay over the phone and I think there is more options.

EDIT - It is the Debenhams Mastercard that I have.

I do however have another daft question, what do the reward points mean? The only infor I have found on their website or in all the things they have sent me is that every 3 months they change them into a reward voucher (I'm guessing for Debenhams) that is posted out with your statement. Naturally it would be nice to know how many points = what but that info doesnt appear to be out there.

So does anyone who has one of these know how much say 50 points equates to?

Thanks.

donnac2558

50 points = 50p.
You need a 1000 points to get £10 which is usually the min you need to use it. They then will say you can only use £5 off any purchase of £25. So you will need to spend £50 in two transactions to use the full £10.

uberteeb

donnac2558 wrote: »

50 points = 50p.
You need a 1000 points to get £10 which is usually the min you need to use it. They then will say you can only use £5 off any purchase of £25. So you will need to spend £50 in two transactions to use the full £10.

That is utterly crap, I'm paying this off and cancelling it. You need to spent £2,000 (or £1000 in Debehnams itself) to get a £10 voucher, sod that.

Moggles_2

uberteeb wrote: »

I'm paying this off and cancelling it. You need to spend £2,000 (or £1000 in Debenhams itself) to get a £10 voucher ...

You live and learn. At least you got a 10% discount

Rob_07

donnac2558 wrote: »

50 points = 50p.
You need a 1000 points to get £10 which is usually the min you need to use it. They then will say you can only use £5 off any purchase of £25. So you will need to spend £50 in two transactions to use the full £10.

Hi,
This is not correct!

The minimum voucher that is sent to customers is for £2, and the voucher has no minimum spend so if the customer wanted to they could make a purchase for £2 and wouldn't be required to spend any more, the only condition is that if more than the voucher total is spent the balance must be put onto the debenhams card.

This is a rewards system and if you think about it when you pay by cash or debit card etc. or a normal credit card without a rewards programme you get nothing back, however if you use the card and pay it off in full to avoid paying interest you are getting something that you wouldn't otherwise of got.

Other rewards and loyalty cards work on this basis e.g. Nectar card in order to get a £2.50 vouher is sainsburys you have to spend £250

In Debenhams to get £2 you would need to spend £200 in debenhams or £400 outside of debenhams, so if you use it for normal everyday spending this is quite achieveable - just make sure you clear the balance!

Hope this helps
Rob