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Help - Who has to pay for flood damage to my ceiling

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Comments

  • mluton
    mluton Posts: 809 Forumite
    Part of the Furniture 500 Posts Name Dropper
    Exactly the same thing happened to us in our flat. On going for 3 weeks, they kept telling me they had told their landlady.

    I emailed the management company for the building after getting Knowhere who contacted the landlady and the landlady called me the same day.

    She paid for the work to be carried out herself as she didnt want to go through the insurance.
  • mustang1
    mustang1 Posts: 252 Forumite
    Debt-free and Proud!
    It depends where the source of the leak is. If it is within the area included in the lease of the upstairs flat then that flatowner is responsible for fixing it. He can either pay for it or, if the cost of doing so is more than the excess on the insurance policy, he can pay for the excess.

    Good luck!
  • Jomo
    Jomo Posts: 8,253 Forumite
    mustang1 wrote: »
    It depends where the source of the leak is. If it is within the area included in the lease of the upstairs flat then that flatowner is responsible for fixing it. He can either pay for it or, if the cost of doing so is more than the excess on the insurance policy, he can pay for the excess.

    Good luck!

    I think the OP clearly stated this.
  • silvercar
    silvercar Posts: 50,871 Ambassador
    Part of the Furniture 10,000 Posts Academoney Grad Name Dropper
    Although I think it is scandelous that the LL of the above flat is ignoring contact, there is no point in you having repairs done if the problem persists!

    it could be that the landlord has told the tenants not to use the shower until the problem is fixed. The tenants may not be listening!
    I'm a Forum Ambassador on the housing, mortgages & student money saving boards. I volunteer to help get your forum questions answered and keep the forum running smoothly. Forum Ambassadors are not moderators and don't read every post. If you spot an illegal or inappropriate post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com.
  • Jomo
    Jomo Posts: 8,253 Forumite
    silvercar wrote: »
    it could be that the landlord has told the tenants not to use the shower until the problem is fixed. The tenants may not be listening!

    The OP clearly states that the LL is not responding to any form of communication.... :cool:
  • silvercar
    silvercar Posts: 50,871 Ambassador
    Part of the Furniture 10,000 Posts Academoney Grad Name Dropper
    Jomo wrote: »
    The OP clearly states that the LL is not responding to any form of communication.... :cool:

    Not communicating with OP but could be communicating with the tenants.
    I'm a Forum Ambassador on the housing, mortgages & student money saving boards. I volunteer to help get your forum questions answered and keep the forum running smoothly. Forum Ambassadors are not moderators and don't read every post. If you spot an illegal or inappropriate post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com.
  • Jomo
    Jomo Posts: 8,253 Forumite
    silvercar wrote: »
    Not communicating with OP but could be communicating with the tenants.

    Going off the OP's original comment the tenant stated he/she had communicated with the LL regarding the situation and had agreed not to use the shower until the problem had been resolved but has it been resolved? As the leaking problem started again....and the question to be asked is why the LL is not communicating in any way, maybe because they don't want to have to pay for the damage to the OP's ceiling?

    Like I said, absolutely shocking behaviour and certainly not a good example of a good LL nevermind a human being!
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