network connection help

pickledonionspaceraider

hi guys, i am really stuck with this one. my pc was running great until just recently, now i keep getting a pop up saying there is no network connectivity and the network cable is unplugged? It is happening so often now, probably once every 15 mins of internet surfing. i only run one pc which is plugged direct to the (virgin media) modem via ethernet. I am not very techie minded and tried ringing virgin media for help, but they say my connection is fine?

any ideas guys? im scratching my head with this and its driving me mad so any ideas would be gratefullly recieved... thanks

stuartk

hi there

you checked both ends of the cable are ok?

regards

espresso

If you can still surf OK, click on the Local Area Connection icon in the system tray, Properties and then uncheck "Notify me when this connection has limited or no connectivity".

S0litaire

First thing is to check the Network cable, basically take it out of back of the PC and Virgin box and put it back in.

Then change the cable, It might be a duff network cable.

pickledonionspaceraider

sounds a very good idea to swap the cable, i shall probably have to wait till the weekend to do this, but it has gotta be worth a go, thanks so much

cport80

If it's a recent occurence then it could also be:

1) You have spyware or a virus. Look on the sticky notes here for how to check and remove it.

or

2) Your cable modem is overheating (Virgin customer by any chance? Ah yes just spotted you are). Turn it off for a few minutes and check the ventilation holes are not obstructed. Ours seems to drop connectivity if it's left on for any length of time. Putting it on a timer switch has fixed the issue (and saved money)

If that doesn't fix it then it's probably a hardware fault.