What Is Wrong With My Laptop Please?

Smickan

Morning,

Laptop is in for repair at HP and it's taking FOREVER! (Read - it's been a week and I'm twitchy )

I rang up today and apparently "We're working on it as we speak" which is funny because that's what they were doing on the 8th when I rang then too.

They've apparently found another 2 faults with it but he couldn't elaborate because he apparently didn't know, he was just a call center agent.

Keyboard - self explanitory because the enter key and space bar weren't working correctly.
Fan - again, self explanitory because it was overheating like mad, only had to press the power on button and the fans would be on full blast.

Now, the final two confuse me.

SPS (or SPF???) Heat Sync and BD System.

What are they please?!

Thanks xxx

4743hudsonj

Smickan wrote: »

Morning,

Laptop is in for repair at HP and it's taking FOREVER! (Read - it's been a week and I'm twitchy )

I rang up today and apparently "We're working on it as we speak" which is funny because that's what they were doing on the 8th when I rang then too.

They've apparently found another 2 faults with it but he couldn't elaborate because he apparently didn't know, he was just a call center agent.

Keyboard - self explanitory because the enter key and space bar weren't working correctly.
Fan - again, self explanitory because it was overheating like mad, only had to press the power on button and the fans would be on full blast.

Now, the final two confuse me.

SPS (or SPF???) Heat Sync and BD System.

What are they please?!

Thanks xxx

ok for starters is it a dv series?

hp's are well renowned for overheating

sometimes its just general overheating due to their terrible ventilation and poor fan

but mostly its the GFX card overheating (nvidea)

yours sounds like the first tbh and they mentioned the heat sink which basically absorbs and dissipates heat from the processor and other components

as for sps or spf i cant think of what that would relate to in hardware?

anyways yes

a week isnt long at all

they say theyre looking at it when in actual fact it hasnt been looked at

wait another week before you get worried

where did you buy it from also?

Esqui

4743hudsonj wrote: »

as for sps or spf i cant think of what that would relate to in hardware?

Something, Probably F***ed?

Smickan

It's a HP G7093EA, it's pretty decent use wise but heating and the keyboard have been the bane if my life with it!

They were pretty decent last time, it was picked up on the Thursday and returned on the Tuesday after, I just use my laptop for so much and for so long every day that being without it makes me twitchy.

Esqui I love your reply! Very true

It definitley was something sounding like SPS/SPF though when I asked him to repeat it he couldn't understand me and said "Okay now. Okay. Bye bye!", hanging up before I could stop him. It's 0844 so I don't really want to ring again.

Thanks guys!