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citibank

HELLO
has anyone had any dealings with citibank re opening an account -how long before you hear after signing paperwork etc if account has been opened

Comments

  • 97trophy
    97trophy Posts: 915 Forumite
    4 weeks for me
  • gazelle8760
    gazelle8760 Posts: 259 Forumite
    Hi Ally58

    Citibank are not the fastest in the world when it comes to replying to individuals.
    I opened my account in December 06, and waited an age for things to happen, had to send in my £1 cheque for ID etc, then got my new card just before Christmas, took nearly all of December I think for it all to happen.
    Didn't get a 3-1 card to begin with, in May 07 asked for a 3-1 card and was given one, but still couldn't get an overdraft of £500, despite salary going in.
    Last week after two and a half years, and a strong letter of complaint, I did actually get the overdraft, as stated in their account ts and cs.
    If you have not already applied, then I think you should apply for the account, as it is quite user friendly, the lack of branches makes no difference really, but if you have applied, I hope you hear soon to some favorable news.
  • jbr666
    jbr666 Posts: 5 Forumite
    BUMP
    Same question, has anyone else had any dealings with Citbank re opening an account? I got two forms to sign, one was a credit agreemant for the credit card and the other was a declaration with some details on it. The covering letter said I was provisionally approved, awaiting receipt of the above documents. Does this mean my account will be opened? Will they always ask for a cheque to prove I.D.? I don't have a cheque book:confused:

    Ally58, how long ago did you apply? any news yet? did they ask you to send a cheque?
  • never-in-doubt
    never-in-doubt Posts: 20,613 Forumite
    jbr666 wrote: »
    BUMP
    Same question, has anyone else had any dealings with Citbank re opening an account? I got two forms to sign, one was a credit agreemant for the credit card and the other was a declaration with some details on it. The covering letter said I was provisionally approved, awaiting receipt of the above documents. Does this mean my account will be opened? Will they always ask for a cheque to prove I.D.? I don't have a cheque book:confused:

    Ally58, how long ago did you apply? any news yet? did they ask you to send a cheque?

    Hiya

    Citi are unique in that they actually send forms and credit check you later - that said, just getting the forms doesn't guarantee acceptance. So send them off by all means but you don't have the accounts yet. In fact, nothing has happened - no searches, nada!

    Basically you are pre approved cos you meet their criteria, this isn't including any credit score/search as it is done upon a signature, i.e. on the forms you will send back.

    Cheque is their way to prove you exist and have full banking elsewhere.
    :o 2010 - year of the troll :o

    Niddy - Over & Out :wave:
  • n_buchan
    n_buchan Posts: 38 Forumite
    I opened a Dollar account with them, and had the debit card in a week and a half. Better than a similar expreience with Abbey, by weeks.
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