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Halifax Help

My other half wrote the second stage letter to Halifax over two weeks ago, recorded (its been delivered) but we have had no response at all, despite only giving them the 7 days.
Any ideas on what to do next please? x
2012 Wins - Danepak Fridge Magnet, £20 Just Eat Voucher, iTunes Song Download, Yellow Toaster and Kettle, Thorntons Bunny, 6 Months Gym Membership, £250 Multipower Products, 3 X Dalepak Vouchers, 10 minute sunbed session, Lucozade Sport, 2 X BMI Flights, Android Zeemote,

Comments

  • Hailz86
    Hailz86 Posts: 340 Forumite
    Also having the same problem with HSBC actually x
    2012 Wins - Danepak Fridge Magnet, £20 Just Eat Voucher, iTunes Song Download, Yellow Toaster and Kettle, Thorntons Bunny, 6 Months Gym Membership, £250 Multipower Products, 3 X Dalepak Vouchers, 10 minute sunbed session, Lucozade Sport, 2 X BMI Flights, Android Zeemote,
  • Hailz86 wrote: »
    My other half wrote the second stage letter to Halifax over two weeks ago, recorded (its been delivered) but we have had no response at all, despite only giving them the 7 days.
    Any ideas on what to do next please? x
    Give em a call or either sue them or if it has been 8 weeks then take it to the Financial Ombudsman Service.
    I have not worked for NatWest Bank since February 2009

    This username is no longer active.
  • Hailz86
    Hailz86 Posts: 340 Forumite
    We have written to them saying they have 1 week to write back to our original letters, or we will be then taking it to the FOS, do you think this is ok?

    xx
    2012 Wins - Danepak Fridge Magnet, £20 Just Eat Voucher, iTunes Song Download, Yellow Toaster and Kettle, Thorntons Bunny, 6 Months Gym Membership, £250 Multipower Products, 3 X Dalepak Vouchers, 10 minute sunbed session, Lucozade Sport, 2 X BMI Flights, Android Zeemote,
  • Hailz86 wrote: »
    We have written to them saying they have 1 week to write back to our original letters, or we will be then taking it to the FOS, do you think this is ok?

    xx
    If we are getting to 8 weeks then 100% yes.
    I have not worked for NatWest Bank since February 2009

    This username is no longer active.
  • Hailz86
    Hailz86 Posts: 340 Forumite
    its getting there yes x
    2012 Wins - Danepak Fridge Magnet, £20 Just Eat Voucher, iTunes Song Download, Yellow Toaster and Kettle, Thorntons Bunny, 6 Months Gym Membership, £250 Multipower Products, 3 X Dalepak Vouchers, 10 minute sunbed session, Lucozade Sport, 2 X BMI Flights, Android Zeemote,
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