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Windows Task Manager -how to list

I'm having trouble with my computer running slowly.

I tried running an extra manual anti-virus scan but received a message saying that a SpyWare Scan was running and I would need to stop it first. In fact it keeps starting itself without any action on my part. This is very funny as I run the very basic Virgin PCGuard and this doesn't come with any spyware scan!!

I reckon my computer has been interfered with. I went to Windows Task Manager and discovered I'm running about 70 processes. I need to seek guidance from you good folks over which ones I can safely stop.

Can you please tell me how I can copy the list that comes up in Windows Task Manager into a Techie thread. There doesn't seem to be any facility to copy and paste them.

Many thanks.
«1

Comments

  • DodgyLurgy
    DodgyLurgy Posts: 68 Forumite
    edited 9 June 2009 at 12:29PM
    I think the 'Hijackthis' log file will list all running processes. Download and run, then select 'do a system scan and save a logfile', it'll then scan your system and open notepad which displays running processes amongst other info.

    Be advised though, don't make any changes to your system using Hijackthis unless you're absolutely certain about it, I've borked a windows installation before by being careless and deleting the wrong thing.

    EDIT - Sorry, apparently is doesn't give a full listing of all the running processes :(
  • wadewade
    wadewade Posts: 735 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    I googled "Hijackthis" and the program looks a little dangerous in amateur hands!

    I wonder if there is an easier way of listing my processes?
  • espresso
    espresso Posts: 16,448 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    wadewade wrote: »
    I googled "Hijackthis" and the program looks a little dangerous in amateur hands!

    I wonder if there is an easier way of listing my processes?

    It's not dangerous if you simply invoke HJT and click on the first button "Do a system scan and save a logfile". Posting the result would allow others to see what could be causing your problem.
    :doh: Blue text on this forum usually signifies hyperlinks, so click on them!..:wall:
  • wadewade
    wadewade Posts: 735 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Thank you for that reassurance - as you can tell I am not vary computer knowledgeable having been brought up on log tables and slide rules!!

    I've run the program and come up with the following which means nothing at all to me. I wonder if some kind person could message me and tell me what I do next (and how!).

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 15:53:40, on 09/06/2009
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16827)
    Boot mode: Normal
    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Virgin Broadband\PCguard\Fws.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\Program Files\Dell\Media Experience\PCMService.exe
    C:\Program Files\Logitech\iTouch\iTouch.exe
    C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
    C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Program Files\Logitech\MouseWare\system\em_exec.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe
    C:\Program Files\Doro USB Phone Suite\DoroUSBPhone.exe
    C:\Program Files\Virgin Broadband\advisor\Broadbandadvisor.exe
    C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
    C:\Program Files\Virgin Broadband\PCguard\Rps.exe
    C:\Program Files\Doro USB Phone Suite\VoipConsoleUI.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\QuickTime\QTTask.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Windows Media Player\WMPNSCFG.exe
    C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
    C:\Program Files\Skype\Phone\Skype.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\Program Files\Bonusprint\Photoservice\dd.exe
    C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
    C:\Program Files\VirginMedia\V Stuff Backup\v_stuff_backup.exe
    C:\Program Files\Virgin Broadband\advisor\BroadbandadvisorComHandler.exe
    C:\Program Files\CMS Products\BounceBack Express\BBLauncher.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\wanmpsvc.exe
    C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
    C:\Program Files\Virgin Broadband\PCguard\rpsupdaterR.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\VirginMedia\V Stuff Backup\AGMailAgent.exe
    C:\Program Files\Skype\Plugin Manager\SkypePM.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
    C:\WINDOWS\system32\taskmgr.exe
    C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
    c:\WINDOWS\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\infocard.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_clipbook.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.euro.dell.com/countries/uk/enu/gen/default.htm
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://uk.yahoo.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://uk.yahoo.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Tiscali 10.0
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost;*.local
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
    O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
    O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - (no file)
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
    O2 - BHO: Pop-Up Blocker BHO - {3C060EA2-E6A9-4E49-A530-D4657B8C449A} - C:\Program Files\Virgin Broadband\PCguard\pkR.dll
    O2 - BHO: Form Filler BHO - {56071E0D-C61B-11D3-B41C-00E02927A304} - C:\Program Files\Virgin Broadband\PCguard\FBHR.dll (file missing)
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
    O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
    O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll
    O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
    O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
    O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
    O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
    O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
    O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
    O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
    O4 - HKLM\..\Run: [W] C:\documents and settings\marjory\local settings\temp\W.exe
    O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
    O4 - HKLM\..\Run: [HPHUPD08] C:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe
    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    O4 - HKLM\..\Run: [bikini] bikini.exe
    O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
    O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe
    O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
    O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe -startup
    O4 - HKLM\..\Run: [Doro USB Phone Suite] "C:\Program Files\Doro USB Phone Suite\DoroUSBPhone.exe"
    O4 - HKLM\..\Run: [Broadbandadvisor.exe] "C:\Program Files\Virgin Broadband\advisor\Broadbandadvisor.exe" /AUTORUN
    O4 - HKLM\..\Run: [PCguard] "C:\Program Files\Virgin Broadband\PCguard\Rps.exe"
    O4 - HKLM\..\Run: [-FreedomNeedsReboot] "C:\Program Files\Virgin Broadband\PCguard\ZkRunOnceR.exe"
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\RunOnce: [IndexCleaner] "C:\Program Files\Virgin Broadband\PCguard\IdxClnR.exe"
    O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [VoipCheap] "C:\program files\voipcheap\voipcheap.exe" -nosplash -minimized
    O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
    O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
    O4 - HKCU\..\Run: [Device Detection] C:\Program Files\Bonusprint\Photoservice\dd.exe
    O4 - HKCU\..\Run: [V Stuff Backup] "C:\Program Files\VirginMedia\V Stuff Backup\v_stuff_backup.exe" /delayed
    O4 - HKCU\..\RunOnce: [IndexCleaner] "C:\Program Files\Virgin Broadband\PCguard\IdxClnR.exe"
    O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
    O4 - HKUS\S-1-5-18\..\Run: [Nokia.PCSync] C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
    O4 - Global Startup: Adobe Gamma Loader.lnk = ?
    O4 - Global Startup: AOL 8.0 Tray Icon.lnk = C:\Program Files\AOL 8.0\aoltray.exe
    O4 - Global Startup: BounceBack Launcher.lnk = ?
    O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
    O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
    O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
    O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
    O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {05CDEE1D-D109-4992-B72B-6D4F5E2AB731} (PhotoBox uploader) - http://static.photobox.co.uk/sg/common/ImageUploader4.cab
    O16 - DPF: {1096842F-FEE6-11D2-965E-0010E3622565} (IFS_Lib00) - http://tescoonline.co.uk/dbpc2/controls/2.6.11.0/IFS_OLB.cab
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec.com/techsupp/asa/LSSupCtl.cab
    O16 - DPF: {219CF65A-B13C-11D2-8D4A-0004ACF74B57} (IFS_Lib04) - http://tescoonline.co.uk/dbpc2/controls/2.6.11.0/IFS_Lb04.cab
    O16 - DPF: {29548124-B145-11D3-BC1B-0010E3624141} (IFS_Lib18) - http://tescoonline.co.uk/dbpc2/controls/2.6.11.0/IFS_Lb18.cab
    O16 - DPF: {35831956-96AF-11D3-BC12-0010E3624141} (IFS_Wizard10 Control) - http://tescoonline.co.uk/dbpc2/controls/2.6.11.0/IFS_Wz10.cab
    O16 - DPF: {3B5E9B23-7537-4601-A9E8-FA0D956DEA16} (csauie1 Control) - http://www.couponreport.net/ftp/v3123/csauie1.cab
    O16 - DPF: {3FE16C08-D6A7-4133-84FC-D5BFB4F7D886} (WebGameLoader Class) - http://www.reflexive.net/rlwweb/ReflexiveWebGameLoader.cab
    O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.snapfish.co.uk/SnapfishUKActivia.cab
    O16 - DPF: {498439C0-0921-11D3-9484-0001FAF8503C} (IFS_Lib10) - http://tescoonline.co.uk/dbpc2/controls/2.6.11.0/IFS_Lb10.cab
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://groups.msn.com/controls/PhotoUC/MsnPUpld.cab
    O16 - DPF: {5915C16A-F555-11D1-8E31-08005AAA630C} (IFS_Wizard5 Control) - http://tescoonline.co.uk/dbpc2/controls/2.6.11.0/IFS_Wz05.cab
    O16 - DPF: {5B2FD039-D08C-11D2-9FFD-0004ACF74B57} (IFS_Lib08) - http://tescoonline.co.uk/dbpc2/controls/2.6.11.0/IFS_Lb08.cab
    O16 - DPF: {5DD1BBF5-E4B2-11D1-9211-0004ACF75CFC} (IFS_Wizard2 Control) - http://tescoonline.co.uk/dbpc2/controls/2.6.11.0/IFS_Wz02.cab
    O16 - DPF: {6CAE02B8-EB30-11D1-8CE5-0004ACF74B57} (IFS_List Control) - http://tescoonline.co.uk/dbpc2/controls/2.6.11.0/IFS_List.cab
    O16 - DPF: {6DB731A3-B074-4118-8B1C-32511C65D836} (FotovistaPhotoUploader.ctrFpu) - http://www.mypixmania.com/uk/uk/tools/activex/fpu.cab
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1123749789750
    O16 - DPF: {6E5E167B-1566-4316-B27F-0DDAB3484CF7} (Image Uploader Control) - http://static.photobox.co.uk/sg/common/ImageUploader4.cab
    O16 - DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} (HP Download Manager) - https://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab
    O16 - DPF: {770941A0-11BD-11D3-8E92-0001FAF8D90D} (IFS_Lib09) - http://tescoonline.co.uk/dbpc2/controls/2.6.11.0/IFS_Lb09.cab
    O16 - DPF: {8F78C964-B20B-11D2-8D4A-0004ACF74B57} (IFS_Lib01) - http://tescoonline.co.uk/dbpc2/controls/2.6.11.0/IFS_Lb01.cab
    O16 - DPF: {92E7E45A-D8C8-480E-AF99-176E43997CAA} (Aurigma Image Uploader 3.5 Combo Control) - http://www.pixdiscount.co.uk/clients/ImageUploader3.cab
    O16 - DPF: {9D24756B-CBFC-11D2-9FFB-0004ACF74B57} (IFS_Lib13) - http://tescoonline.co.uk/dbpc2/controls/2.6.11.0/IFS_Lb13.cab
    O16 - DPF: {9E2D89BB-D888-11D2-A002-0004ACF74B57} (IFS_Lib12) - http://tescoonline.co.uk/dbpc2/controls/2.6.11.0/IFS_Lb12.cab
    O16 - DPF: {A3186A8D-134F-11D3-BBAE-0010E3624141} (IFS_Wizard8 Control) - http://tescoonline.co.uk/dbpc2/controls/2.6.11.0/IFS_Wz08.cab
    O16 - DPF: {BBAE9E7E-3F7D-11D3-94B7-0001FAF8503C} (IFS_Lib16) - http://tescoonline.co.uk/dbpc2/controls/2.6.11.0/IFS_Lb16.cab
    O16 - DPF: {BFF1950D-B1B4-4AE8-B842-B2CCF06D9A1B} (Zylom Games Player) - http://game06.zylom.com/activex/zylomgamesplayer.cab
    O16 - DPF: {C0E10B5C-DA42-11D3-9FED-0004ACF74B57} (IFS_Lib02) - http://tescoonline.co.uk/dbpc2/controls/2.6.11.0/IFS_Lb02.cab
    O16 - DPF: {C6726AD0-E1E0-11D2-929E-0004ACF75CFC} (IFS_Lib03) - http://tescoonline.co.uk/dbpc2/controls/2.6.11.0/IFS_Lb03.cab
    O16 - DPF: {C6C07D4E-3911-11D2-8708-0001FAF8D5C4} (IFS_Wizard7 Control) - http://tescoonline.co.uk/dbpc2/controls/2.6.11.0/IFS_Wz07.cab
    O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/asa/SymAData.cab
    O16 - DPF: {CE3409C4-9E26-4F8E-83E4-778498F9E7B4} (PB_Uploader Class) - http://static.photobox.co.uk/sg/common/uploader_uni.cab
    O16 - DPF: {D6CD9D82-AC85-11D3-878A-0010E36241AE} (IFS_Lib19) - http://tescoonline.co.uk/dbpc2/controls/2.6.11.0/IFS_Lb19.cab
    O16 - DPF: {D71A2028-D578-11D2-9FFF-0004ACF74B57} (IFS_Lib14) - http://tescoonline.co.uk/dbpc2/controls/2.6.11.0/IFS_Lb14.cab
    O16 - DPF: {DBFECB3F-B78F-442E-AE46-4952E6F17545} (Bonusprint Image Uploader Version 3.5) - http://webalbum.bonusprint.com/ukipc01/downloads//ImageUploader3.cab
    O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.popcap.com/webgames/popcaploader_v10.cab
    O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/activedata/ActiveData.cab
    O16 - DPF: {F0FB4064-2940-11D3-92B1-0004ACF75CFC} (IFS_Lib06) - http://tescoonline.co.uk/dbpc2/controls/2.6.11.0/IFS_Lb06.cab
    O16 - DPF: {F3A16EEE-39B4-11D3-8E96-0001FAF8D90D} (IFS_Lib15) - http://tescoonline.co.uk/dbpc2/controls/2.6.11.0/IFS_Lb15.cab
    O16 - DPF: {F3DAE1EA-01DA-11D2-8E33-08005AAA630C} (IFS_Wizard4 Control) - http://tescoonline.co.uk/dbpc2/controls/2.6.11.0/IFS_Wz04.cab
    O16 - DPF: {F49159DA-E0C6-11D1-8E28-08005AAA630C} (IFS_Service Control) - http://tescoonline.co.uk/dbpc2/controls/2.6.11.0/IFS_Serv.cab
    O16 - DPF: {FFBB3F3B-0A5A-4106-BE53-DFE1E2340CB1} (DLM Control) - http://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.3.0.cab
    O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: DvpApi (dvpapi) - Authentium, Inc. - C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
    O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
    O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
    O23 - Service: PDAgent - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
    O23 - Service: PDEngine - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
    O23 - Service: Virgin Broadband PCguard Update Service (RPSUpdaterR) - Radialpoint Inc. - C:\Program Files\Virgin Broadband\PCguard\rpsupdaterR.exe
    O23 - Service: PCguard Firewall (RP_FWS) - Virgin Media - C:\Program Files\Virgin Broadband\PCguard\Fws.exe
    O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
    O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
    O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
    O24 - Desktop Component 0: (no name) - http://www.ucb.co.uk/images/layout/logo.gif
    O24 - Desktop Component 1: (no name) - http://www.ucb.co.uk/images/layout/radio_over.gif
    O24 - Desktop Component 2: (no name) - http://www.ucb.co.uk/images/layout/bg_banner.gif
    O24 - Desktop Component 3: (no name) - http://www.gerardwhughes.com/images/ban_2_1.jpg
    O24 - Desktop Component 4: (no name) - http://www.studylight.org/images/www/3/new_logo_background.gif
  • dogmaryxx
    dogmaryxx Posts: 2,446 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Come on you beauties, help the man.
  • DodgyLurgy
    DodgyLurgy Posts: 68 Forumite
    Only 1 entry in the log file could be malware -

    O16 - DPF: {FFBB3F3B-0A5A-4106-BE53-DFE1E2340CB1} (DLM Control) - href="xxxx://dlm.tools.akamai.com/dlmanage...ex-2.2.3.0.cab" target="_blank">xxxx://dlm.tools.akamai.com/dlmanage...ex-2.2.3.0.cab
    .............

    The defenition that I got in a log checker is -
    Check if you know this site and fix it if you do not. Unknown ActiveX-Objects, or ActiveX-Objects from unknown sites should always be fixed. If the name of the ActiveX-Object or the URL contains the words 'dialer', 'casino', 'free plugin' etc, it should be fixed!

    The rest are program updaters, lots of itunes stuff and a few toolbars (which can be removed if you don't use them), could give you a complete list if you really need it.
  • espresso
    espresso Posts: 16,448 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    DodgyLurgy wrote: »
    Only 1 entry in the log file could be malware -

    O16 - DPF: {FFBB3F3B-0A5A-4106-BE53-DFE1E2340CB1} (DLM Control) - href="xxxx://dlm.tools.akamai.com/dlmanage...ex-2.2.3.0.cab" target="_blank">xxxx://dlm.tools.akamai.com/dlmanage...ex-2.2.3.0.cab
    .............

    One way to find out is to follow the instructions here from the Malware/Spyware Removal Guide Sticky.

    There is certainly a lot of crap on there including remnants from AOL and Symantec/Norton security centre which have not been properly removed. Only you know what programs you actually still use and therefore what you could remove. Run MBAM and post your report anyway.
    :doh: Blue text on this forum usually signifies hyperlinks, so click on them!..:wall:
  • [Deleted User]
    [Deleted User] Posts: 4,466 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    DodgyLurgy wrote: »
    Only 1 entry in the log file could be malware -

    O16 - DPF: {FFBB3F3B-0A5A-4106-BE53-DFE1E2340CB1} (DLM Control) - href="xxxx://dlm.tools.akamai.com/dlmanage...ex-2.2.3.0.cab" target="_blank">xxxx://dlm.tools.akamai.com/dlmanage...ex-2.2.3.0.cab
    .............

    Akami don't produce Malware, they produce delivery mechanisms for digital content..
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    Im pretty sure theres at least one infection on that list (Bikini.exe)

    Id suggest as follows ~
    Download MALWAREBYTES (Make sure you click 'DOWNLOAD NOW')
    http://www.download.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html
    UPDATE and FULL SCAN
    Post the log here AFTER youve deleted everything it finds

    PC GUARD is also 'broken' so it might be wise to either completely uninstall and reinstall or install something a lot better
    :idea:
  • andy2004
    andy2004 Posts: 1,309 Forumite
    this is the one that got me amused

    O4 - HKLM\..\Run: [bikini] bikini.exe < which i would remove.
    i would also remove all the toolbars you have, yahoo, google, etc
    i would remove CA Pest Patrol aswell
    C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger .exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe
    why are there 2 spaces in the name. shouldnt be.
    and the virgin broadband advisor can be removed also. I'm with virgin and never installed it.
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