We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
We're aware that some users are currently experiencing slow loading times and errors on the Forum. Our tech team is working to resolve the issue. Thanks for your patience.
credit card charges
alcee12
Posts: 23 Forumite
hi i am trying to claim charges back from my credit card from citicard it was a associates card and i closed it in 2004 clearing the debt but after sending letters to citi card for my statements they cant find my account details and i also dont have any info on this; they have the 10 cheque so i wrote and give them exact date i cleared the card and the amount that was paid ,they wrote back to say they still cant trace the account ;anyone no what i can do now i cleared the card with debit card so when phoned my bank they also couldnt help
0
Comments
-
That is utter nonsense, especially if you have given the date that you closed the account.hi i am trying to claim charges back from my credit card from citicard it was a associates card and i closed it in 2004 clearing the debt but after sending letters to citi card for my statements they cant find my account details and i also dont have any info on this; they have the 10 cheque so i wrote and give them exact date i cleared the card and the amount that was paid ,they wrote back to say they still cant trace the account ;anyone no what i can do now i cleared the card with debit card so when phoned my bank they also couldnt help0 -
do you have any idea how i will get the account details or should i send another letter saying i will take this furthernatweststaffmember wrote: »That is utter nonsense, especially if you have given the date that you closed the account.0 -
I will try and work through a couple of ways of doing it. How did you pay for the credit card? Was it cash/direct debit/standing order/cheque or online transfer?do you have any idea how i will get the account details or should i send another letter saying i will take this further0 -
i paid the final amount to citicard to clear it by debit card thats why my own bank couldnt help me they said it was just a request for paymentnatweststaffmember wrote: »I will try and work through a couple of ways of doing it. How did you pay for the credit card? Was it cash/direct debit/standing order/cheque or online transfer?0 -
I would give the Information Commissioners Office a call for advicei paid the final amount to citicard to clear it by debit card thats why my own bank couldnt help me they said it was just a request for payment
https://www.ico.gov.uk/Global/contact_us.aspx
See above link.0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 354.4K Banking & Borrowing
- 254.4K Reduce Debt & Boost Income
- 455.4K Spending & Discounts
- 247.3K Work, Benefits & Business
- 604.1K Mortgages, Homes & Bills
- 178.5K Life & Family
- 261.6K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards