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What does this mean

:confused:Trying to put camcorder tapes onto disc and keep getting this after its encoded them
Error Trace Key, AC,ASCQ,ASCLEN=2,30,5c

This is doing my nut in now as I used to be able to just burn discs willy nilly, and now its just not working:o

Comments

  • Knub
    Knub Posts: 184 Forumite
    Part of the Furniture Combo Breaker
    What software are you using?

    Are you on PC or MAC? - What operating system?

    When do you get the error code exactly? When you try to play the video file on your computer after the encoding?

    When did it all work successfully to your knowledge?

    If it's a burning issue I suggest removing the software and reinstalling it!
  • missstropy
    missstropy Posts: 7,763 Forumite
    Knub wrote: »
    What software are you using?

    Are you on PC or MAC? - What operating system?

    When do you get the error code exactly? When you try to play the video file on your computer after the encoding?

    When did it all work successfully to your knowledge?

    If it's a burning issue I suggest removing the software and reinstalling it!

    On pc,
    using dvd santa at moment
    error code comes up at the end of decoding when its trying to burn to disc
    Last worked properly on power2go last year but that packed in so i removed it, Not done any dvd burning since,
    Have done cd's this week it will do those fine, and it will play dvd's just struggling to burn them,and its only my own tapes im trying to burn:o
  • missstropy
    missstropy Posts: 7,763 Forumite
    By the way Im not very well up on techie talk so if possible can you reply in an idiot version.
    Thanks
    Jayne
  • Knub
    Knub Posts: 184 Forumite
    Part of the Furniture Combo Breaker
    So you are pluggin in your camcorder, running the DVD burning software and getting it to automatically encode your Video and put that file onto a DVD so you can play it on a normal DVD player?

    I think I get you...

    If you have burnt DVD's this week with just data/music/whatever on but this particular process is not working - I would think the problem lies in the software "DVD Santa" when it is encoding the video.

    The error message doesn't look like it is one associated with a problem in trying to burn the DVD , more in dealing with the video you are trying to convert if that makes sense.

    I would suggest if you can...uninstalling (add/remove) DVD Santa and reboot. Then when PC is back up working - reinstall DVD Santa.

    If you have downloaded it I would suggest re-downloading it to make sure you have the newest version. If it is on CD just run it from that.

    Good luck :)
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