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Bolle Prescription Sunglasses – Shockingly Bad Delivery Time!

I ordered a pair a prescription Bolle sunglasses at the beginning of May.

I was assured by Bolle that they would be ready well within my 4 week deadline (going on safari holiday) Checked with them each and every week, and each time they said “no problem” they will be done in time…

Day before I go on holiday and still NO sunglasses!!!

Do yourself a favour, ether avoid buying Bolle prescription sunglasses or give Bolle at least a year to make them!

Shockingly bad service, Bolle

Comments

  • LRS
    LRS Posts: 16 Forumite
    Thanks for nothing, Bolle...

    Ether a very big discount from Bolle for me to still except them when/if they arrive or they can keep them!
  • missile
    missile Posts: 11,759 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Where did you order them?
    "A nation's greatness is measured by how it treats its weakest members." ~ Mahatma Gandhi
    Ride hard or stay home :iloveyou:
  • LRS
    LRS Posts: 16 Forumite
    Have now returned from holiday to find a message from the retailer saying that my Bolle prescription sunglasses came in yesterday (only 2 weeks late of the absolute deadline!! 6 weeks in total from ordering!!)

    Retailer has confirmed that Bolle has agreed to offer them to me at 50% off, based on how badly they have let me down on the delivery time deadline.

    A satisfactory outcome, however, I really, really needed them in the South African desert!

    Just to mention that the retailer has been very, very helpful and supportive and felt bad in letting me down, however, they are not to blame, it’s Bolle themselves that need to take all the blame.

    Next time I think I’ll buy Oakley’s!
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