Ryanair refund if can't travel??

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Please help with this if you can - I have booked flights with Ryanair but find I am unable to travel. Can I reclaim taxes etc - these are worth more than the cost of the flights.

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  • Tom_Jones
    Tom_Jones Posts: 1,562 Forumite
    First Anniversary First Post
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    You can reclaim the taxes on your flight, just e-mail the customer service dept, with Easyjet it was a fairly simple process, but Ryainair are pretty poor at giving refunds
  • canny_yorkshireman_2
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    no this is one of the drawbacks of the low cost flight operators can you get someone to go in your place as this will only incur a admin charge to change the names you could try advertising the flights to try to recoup some of your costs good luck
  • Alfie_E
    Alfie_E Posts: 1,293 Forumite
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    Tom_Jones wrote:
    You can reclaim the taxes on your flight, just e-mail the customer service dept, with Easyjet it was a fairly simple process, but Ryainair are pretty poor at giving refunds
    While easyJet are one of the best airlines for returning tax, Ryanair are the complete opposite. While, legally, they’re supposed to return the tax part, there’s an admin fee. For easyJet, it’s very reasonably – about £5 in total, I think. When Ryanair used to put the amount of the fee on their website, it was always more than any tax that could have been paid. They’ve since removed the exact amount from their website, but still expect to get nothing.
    古池や蛙飛込む水の音
  • hammy_the_hammer
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    no this is one of the drawbacks of the low cost flight operators can you get someone to go in your place as this will only incur a admin charge to change the names you could try advertising the flights to try to recoup some of your costs good luck
    don't you also have to pay any difference between the original and current prices ? you certainly do on easyjet
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