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virgin media vent
robpw2
Posts: 14,044 Forumite
i have just had 50mbs broadband installed
then last night at 9:45 a message came up on the tv saying they were restricting my services ..
i rang up to find out why as i had already paid my last bill and had not recieved a new one yet
they told me because id had the broadband installed and they future charge the money before the bill is sent that i have gone over my credit limit with them which is £125 so i make a payment of £90 and after much deliberation they re-instate my services apoligising to me saying that its not my fault and that thos £90 Will come off my next bill when due
i wake up this morning and they have cut them again as apparently im still £10 over my credit limit again no warning so i have made a further £40 but i have to wait till 8 am for them to open to see if theyll re-instate my services
im using my dongle at the moment as i need the internet but i think this is really poor they cut off the tv phone and broadband with no warning and for something which i have no control over
so be warned you may pay your bills on time and by direct debit but change your services and they will cut you off because your new bill they havent sent yet will cause you to go over your limit
then last night at 9:45 a message came up on the tv saying they were restricting my services ..
i rang up to find out why as i had already paid my last bill and had not recieved a new one yet
they told me because id had the broadband installed and they future charge the money before the bill is sent that i have gone over my credit limit with them which is £125 so i make a payment of £90 and after much deliberation they re-instate my services apoligising to me saying that its not my fault and that thos £90 Will come off my next bill when due
i wake up this morning and they have cut them again as apparently im still £10 over my credit limit again no warning so i have made a further £40 but i have to wait till 8 am for them to open to see if theyll re-instate my services
im using my dongle at the moment as i need the internet but i think this is really poor they cut off the tv phone and broadband with no warning and for something which i have no control over
so be warned you may pay your bills on time and by direct debit but change your services and they will cut you off because your new bill they havent sent yet will cause you to go over your limit
Slimming world start 28/01/2012 starting weight 21st 2.5lb current weight 17st 9-total loss 3st 7.5lb
Slimmer of the month February , March ,April
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