Updated Printable Money off Coupons & Policies Thread 6 (and chat)

Genmod55

moyilla wrote: »

Oh well done you, isn't it frustrating when you know the policy but the staff say it's wrong

Did you show the policy from the first page from here?
Am so pleased for you though :T:T

Yes the policy was from the first page here. I always make sure I have it on me now.

CouponWoman

Genmod55 wrote: »

Went to Tesco tonight just to see if there were any bargains on the reduced stand but I think I must have left it too late - the shelf was empty!

I proceeded to the checkout with £26 of shopping in my basket and £21 of coupons in my hand. The SA started scanning the coupons and then pressed her buzzer for a supervisor. She queried whether the coupons were allowed and the supervisor said only 10% of the bill (that is a new one on me at this particular store) so I asked how long it had been the case and she said the policy was changing each week. Anyway she offered to check with the manager to which I said yes. When she came back she said the manager said I couldn't use any unless I had bought the product so the coupons which had already been scanned were then cancelled and I was requested to pay for my shopping.

I still 'kept my cool' and politely asked if I could see the manager (at this point I decided to pay for my shopping). Eventually the manager arrived and reiterated that I could only use coupons if I had bought the product. This is when I got out 'The Coupon Policy'. He said he had never heard of this and would check with Head Office tomorrow and so he took my name and phone number and promised to ring me by Friday.

On my arrival home the phone was ringing and it was Tesco with an apology saying I was correct and that the manager was unaware of the correct policy. I was assured that they would be implementing more training on the coupon policy so that this would not happen again. I was also assured that I could use as many coupons as I liked (not the 10% limit that the supervisor had tried to implement).

So having gone from feeling very deflated and thinking my coupon times had come to an end, I now feel back on a high in the full knowledge that I now have a name to quote should I have any problems in the future. :T

Well done I hope thats an end to the problem.

I had to get the coupon policy out last week as I had a difficult supervisor. She now recognises me and actually was quite sarcastic the other day, said, "oh are you here again, your my worst nightmare". I kind of laughed but I was actually hoping she would keep walking past.

She nearly got me today, but the till I was using has a coupon friendly SA, and he quietly got on with putting my coupons through.

I think she will now be on the look out for me to try and stop me using coupons.

Last week she said I could use a few only, and gave half of them back to me so I only got £7 off my shop and I usually aim for around £20 off a £30 shop.

If she keeps being difficult I will have to ask to see the manager, but I am hoping it won't come to that.

moyilla

CouponWoman wrote: »

Well done I hope thats an end to the problem.

I had to get the coupon policy out last week as I had a difficult supervisor. She now recognises me and actually was quite sarcastic the other day, said, "oh are you here again, your my worst nightmare". I kind of laughed but I was actually hoping she would keep walking past.

She nearly got me today, but the till I was using has a coupon friendly SA, and he quietly got on with putting my coupons through.

I think she will now be on the look out for me to try and stop me using coupons.

Last week she said I could use a few only, and gave half of them back to me so I only got £7 off my shop and I usually aim for around £20 off a £30 shop.

If she keeps being difficult I will have to ask to see the manager, but I am hoping it won't come to that.

That's terrible being made to feel like that :mad:

moyilla

Can I ask if you produce the policy and are asked by a member of staff where you got it from what do you say?

Muzzy2kuk

Had a good trip today at big T's! Spent £7.50 and handed over the exact same amount in coupons, not even a penny handed over was well chuffed, on top of this the SA was lovely and all my coupons now scan ch-ching!

Princess_Coupon

OAKLEY123 wrote: »

PC you need to free up some space in your message box i cant pm you thanks

I've made room for you, come on in;)

veggiecar

moyilla wrote: »

Can I ask if you produce the policy and are asked by a member of staff where you got it from what do you say?

Either say you got it from a friend who works for Tesco, or say you got it from the internet, whichever you feel more comfortable with. If they still have a problem ask them to verify it with Head Office.:beer:

Princess_Coupon

SandDancer wrote: »

:rotfl:LMAO , just been to mrT's to do a little shop so i didnt have to go first thing in the morning .
got to the checkout, young lad put all my bits and pieces through
total = £13.53 , i handed him my pile of coupons , he looks at the pile and says are these internet ones :eek: , yes they are m8 i says , ohhh i will have to get someone to check them he says , ( why is that i say ) THEY have had a meeting this morning about them :eek: .
manager turns up and says to young lad whats up!! this gentleman has all these internet coupons he wants to use to pay for his shopping
manager - yes that is fine , look behind you ( he says to young lad ) taped to the checkout there is a handwritten poster giving the policy on internet coupons .
:j:rotfl: right in front of my eyes is a a4 poster with the best words a couponer could want to read ( INTERNET COUPON POLICY ,Only one branded coupon can be accepted per item not purchased.
Customers can pay for all of their shopping using different branded coupons as long as the conditions above have been met.)

:rotfl::dance::dance::dance::dance::dance:

wicked or what :T grand total to pay after coupons = £0.11p :rotfl:

I am definately going to that store in the next few days then, thanks for the info , I have been restricted to 50% for along time now, worth the trip Woohoo!:j

Princess_Coupon

pinkprincedss1980 wrote: »

Well done on your haul :T:T:T:T

I wish we had your luck with the gardening vouchers :rotfl::rotfl::rotfl:

We visited 2 garden centres today and got nothing in the first one :( and when we got to the second one all we found was an empty stand :(:(:( We did ask a member of staff who wasn't much help unfortunately

All we managed to come out of the second garden centre with was a gorgeous adorable baby bunny at a cost of £40 an they didn't take mocs lol:rotfl::rotfl::rotfl::rotfl:

A live one? not for much longer once Tilly gets wind :eek:

pinkprincedss1980

Whilst we were in an Extra today we found the illusive photoshop/electrical mocs :T:T:T:T:T

Unfortunately even though we had spent nearly £30 on a set of ink the ink voucher wouldn't scan :(:( luckily for us we had a middle aged lady sa who was really nice an put it through as a non scan voucher :T:T:T:T