Sold an old model by dealer

jb66

Bowdyjan18 wrote: »

why did you not check the car before driving away ?

He never knew it was an old model untill he compared it to another.

If its just the radio its not really a big deal

Bowdyjan18

jb66 wrote: »

He never knew it was an old model untill he compared it to another.

If its just the radio its not really a big deal

If its just the radio then agreed no big deal.

Bogden

Sorry for the lack of updates. I have written to the dealership to complain and will report back when they reply.

The stereo is the main thing that has changed although there were a few other minor items like buttons in different places etc. Those don't matter really of course but it does show that it wasn't just that the dealer put the wrong radio in.

LinasPilibaitisisbatman

Its irrelevent anyway.

You got the car you paid for and purchased. You are basically saying you feel the dealer should give you a free upgrade spec wise simply because you want it.

aqueoushumour01

to be fair to the OP I'd be a bit annoyed too. If you buy a new car then you implictly expect it to be the latest version.And it's all very well saying the OP should have checked but why would you check to see if it's te latest version when you've just bought a brand new car? It's suposed to be the latest version. For a £20 shirt it might not matter but when you're spending thousands on a car you've got the right to be a bit peeved when you didn't buy what you expected to buy.

Premier_2

aqueoushumour01 wrote: »

to be fair to the OP I'd be a bit annoyed too. If you buy a new car then you implictly expect it to be the latest version.And it's all very well saying the OP should have checked but why would you check to see if it's te latest version when you've just bought a brand new car? It's suposed to be the latest version. For a £20 shirt it might not matter but when you're spending thousands on a car you've got the right to be a bit peeved when you didn't buy what you expected to buy.

Exactly. When the OP comes to trade the vehicle in, they can be sure the dealer will notice it's an older model year than the registration plate implies and so offer a lower trade in value.

Bogden

Well, the result of my complaint was that the dealer has given me a refund and taken the car back. Although it had been a good deal, the car wasn't what I thought it was and I wasn't happy knowing that it had been in storage for that long. I could have changed it for a 2009 or 2010 model but this would have cost more and I was already at the top end of my budget. I am happy with the outcome and think that the dealer has done the right thing in the end.

jack_spratt_2

I think the dealer has been very fair I do not think all dealers would have done this for you !!
Full marks to the VW dealer and I am pleased you got it sorted out !!
What will you look for now