Windows shutting down

bigbum_2

Hi guys

i've searched this board and haven't found what i'm looking for. I'm not very techie, so apologises if it's been posted before.

I have a laptop (well, notebook) which runs Vista Premium. For some reason every now and then when i'm browsing (especially on IE7), Windows will shut itself down. There's a pop-up advising of an error and after a few seconds, without me doing anything, it will 'fix' itself and work fine.

I don't really like using IE but i have to for work purposes. The laptop works fine otherwise, but i need to resolve this problem. I tried to re-install drivers (from CDROM) but problem still persists. I've installed Ad-Aware and SuperAntispyware after reading this forum and did a scan but nothing showing.

Any advice?

If the info i've given is too vague, please ask and i'll try and give more details to you.

Thanks for any help

*Please bare in mind i'm really !!!! with computers

Strider590

"There's a pop-up advising of an error and after a few seconds, without me doing anything, it will 'fix' itself and work fine."

So, does windows shutdown or does internet explorer shutdown?
Or does your taskbar and desktop disappear for a few seconds and the reappear?

bigbum_2

Strider590 wrote: »

"There's a pop-up advising of an error and after a few seconds, without me doing anything, it will 'fix' itself and work fine."

So, does windows shutdown or does internet explorer shutdown?
Or does your taskbar and desktop disappear for a few seconds and the reappear?

Hi Strider, i think what's happening is the IE itself shutsdown, sometimes a message pops-up saying it's looking for a 'solution'. Then it'll say 'no solution found' and then re-start itself.

I hope this makes sense .

AceRider

Drives you mad doesnt it

Have you tried upgrading to the latest version of IE ? (version 8 I belive it is)

bigbum_2

Hi,

It does drive ya mad .

Thanks for your help, but nfortunately, my work won't allow IE8 as it's not compatible with their software.

I'm currently running Malwarebyte's, i'll see what result i get from that :rolleyes:.

bigbum_2

Well, i used Ad-Ware, SuperAntispyware, Malwarebyte and they all showed there was nothing on the 'puter. After reading another thread i used netsquirrel (MSCONFIG).

Updated Microsoft Windows and downloaded Servce Pack 2.

Any other suggestions?

Fingers-crossed it works now.

Thanks for any help.

aliEnRIK

Download CCLEANER (Make sure you click 'DOWNLOAD LATEST VERSION' ~ make sure YAHOO TOOLBAR is unticked on installation)
http://www.filehippo.com/download_ccleaner/
Run the CLEANER scan (UNTICK 'cookies')
Then run the REGISTRY scan (Backup the registry when it asks)

bigbum_2

aliEnRIK wrote: »

Download CCLEANER (Make sure you click 'DOWNLOAD LATEST VERSION' ~ make sure YAHOO TOOLBAR is unticked on installation)
http://www.filehippo.com/download_ccleaner/
Run the CLEANER scan (UNTICK 'cookies')
Then run the REGISTRY scan (Backup the registry when it asks)

Thanks for the info.

I've done the scan with ccleaner, hopefully eveything will work now. Usually IE will play-up about 3-4 times a day. I'll see how it works now. So far, so good :rolleyes:.

Thanks for your help Alienrik.