Tesco has anyone else noticed this

MaxonianExile

Tesco 'store' baked bread has always been dry and crumby and their other bread pretty much the same.

I agree, Tesco bread has always been pretty grim in our opinion, 'stale' even when fresh, but now even worse. It used to be that if we did a shop in Tesco we'd then stop & get bread in Sainsburys, and jams etc in Lidl. Now don't use Tesco at all, the headline price can be low-ish but the quality of own brand & fresh produce has gone down so we find the the actual value is poor.

LeeSouthEast

I've fallen in love with Waitrose recently. It's not even all that expensive, really (once you consider you're actually getting decent products). LIDL for everything else.

Enterprise_1701C

We have the bread from Lidl, but have been forced to stop buying the granary due to it's habit of falling apart. Shame, it's really nice bread, but we like our toast here!

usignuolo

I got so fed up with the quality of the bread at my local Tescos I bought a breadmaking machine. On the other had I made a complaint to Customer Services recently (about something else) via email and got a very full reply with an apology for it being late, so you could try emailing them about your complaints. I think they have to reply. To what extent they pass them on I can't say. Heinz baked beans are PACKED tight in the tin.

originalbob

All I can say from my current experience is that Tesco's customer service is truly appalling.Raised a complaint about availaibility of staple products with their main customer service team 6 weeks ago as I couldn't get any sense from the branch I normally shop at.Since then have had 1 phone conversation, any number of holding emails, and endless promises to investigate.Has my complaint been resolved? heck no....:mad::mad::mad::mad:

wonderbetty

The only tesco bread I sometimes buy is the bakery tiger loaf, but it goes stale quickly. We normally buy hovis. The tiger loaf in Sainsburys is better.

Mini_Bear

Until we move house in a yr or so we are stuck between two tescos and i hate it. the local veg and meat market is a 20min drive away - so not v convenient. tesco bread is nasty, and i noticed yesterday they have put the value chopped toms (base of our entire diet) up from 33p a tin to 38p a tin. tesco are def pullin a fast one. my mum has wrked there for yrs now and says they are penny pinchin as rivals such as lidl/aldi are takin trade away.
tescos profits will always increase because they have their non-food lines but they really need to concentrate more on their original core business - FOOD!!
As soon as we move the clubcard will be binned!!

srichards1

I phoned up tesco customer service to complain about the quality of something .. their descalers, I think. Lady on the phone was very nice and sent me a £2 card to compensate me for the bad product. I got the card less than a week later.

I think it may pay to phone and complain rather than email?

Sharon87

Sainsburys have also put up the price of chopped tomatoes - 33p to 36p, so cheaper than Tesco!

I've never liked Tesco. I've only got things there a couple times from online shops and the quality is the worst out of all the supermarkets, even Asda is better! (And Asda isn't as great as some other places).

I did notice the Sainsburys Basics bread seems to have gotten really thin, maybe it's the same supplier as Tesco's bread! I always buy branded bread now (the smaller loafs), as I got bored of own brand bread, Warbutons and Hovis for me.

el_gringo_3

originalbob wrote: »

All I can say from my current experience is that Tesco's customer service is truly appalling.Raised a complaint about availaibility of staple products with their main customer service team 6 weeks ago as I couldn't get any sense from the branch I normally shop at.Since then have had 1 phone conversation, any number of holding emails, and endless promises to investigate.Has my complaint been resolved? heck no....:mad::mad::mad::mad:

Quite often Supermarkets make sure they don't have stock on the shelves of certain things for several marketing reasons:

a) so you come back later in the week.

b) because they are loss leaders and they've taken too big a hit on them already in that sales period.

c) because they are looking to move you onto a similar 'higher margin' product - this isn't just supermarkets that do this, as anyone that tries to buy Gillette razorblades for the previous razor just after they've launched a new one will atest to!

d) because they are products sold as 'fresh today' and can only be sold on one day. Tends to only happen on Sundays in 24 hour supermarkets, for obvious reasons.

At the end of the day its up to the Supermarkets what products they stock and at what price, and they are in it to make money. Some countries have goverment controlled shops which are there specifically to sell staple products at affordable prices with the publics interest at heart -the only example of these in the UK to my knowledge is the NAAFI chain for the Armed Forces.