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Easyjet ruin my World Cup Trip

Yep.... complete disaster for me and my girlfriend who were heading over to the world cup. Easyjet have changed my flights and there's nothing I can do about it, and for you fellow MSEers I sure hope that Im not the first of many who have booked flights to Germany that have them changed.

Easyjet's reason.... "due to operational reasons we have had to
cancel and reschedule your flight."

The result, we're effectively losing two days and missing the match we had tickets for Brazil v Croatia. Im losing my days as the flight was originally in the morning flying out, its now in the evening and vice versa coming home, instead of flying back in the evening, we're now scheduled to fly in the morning.

Im completely gutted. The trip isn't worth the money we've put into it now and Im going to have to cancel the hotel and flights. What is my position now though - I booked the hotel with easyjetHotel and the flights with easyJet - as Easyjet made the changes, surely they can't charge me for cancelling now and am I entitled to my money back in full!?

I want to ask for your advice guys before phoning them up. Flights I feel I should definately be entitled to not losing out on a penny. As for hotel, it is an easyjetHotel booking and their terms say that the cost of cancelation is £15 if you cancel between11.12.2005 & 04.06.2006 - I personally feel annoyed at even paying that charge.

Thanks for any advice in advance,
A gutted football fan

Comments

  • Broken_hearted
    Broken_hearted Posts: 9,553 Forumite
    Thats what you get for being a cheapskate. :rotfl:

    Sorry still buzy sorting out papers to take Libra to court for ruining my holiday. I find that once they have had the money the stop caring about the people they took it off.
    Barclaycard 3800

    Nothing to do but hibernate till spring






  • the_cat_3
    the_cat_3 Posts: 24 Forumite
    Hi

    i have flights from newcastle evening 11/6 coming back on the 14/6 afternoon
    to berlin for the same game - i havnt been notified of any changes but will keep an eye out

    if you are cancelling i am still in the waiting list for tickets with fifa for this game but would be willing to take the tickets off you

    thanks
  • alison74
    alison74 Posts: 1,603 Forumite
    Can you fly from somewhere else ? Ask Easyjet to change departure point.

    Do you have annual insurance that would cover this nightmare ? Did you buy it on a credit card ?

    You might be covered one of these ways
    ****************************
  • nelly_2
    nelly_2 Posts: 17,863 Forumite
    10,000 Posts Combo Breaker
    Dont woory the England team will ruin all our world cups ;)
  • lynn44
    lynn44 Posts: 1,096 Forumite
    Part of the Furniture Photogenic Combo Breaker
    silly ? :rolleyes: what dates are the world cup ? :confused:
    I would love to be a Travel Agent :j
  • My suggestion would be to carefully check their t+c's. I can only talk from my experience of charter flights e.g monarch etc but they withhold the right to change flights up to 12 hours without compensation.
    I am a Travel Agent

    My company’s ATOL/ABTA numbers are 6042/K2950. MSE doesn't check my status as a Travel Agent, so you need to take my word for it. ATOL numbers can be checked with the Civil Aviation Authority. This signature is here as I follow MSE's Travel Agent Code of Conduct.
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