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TrishUK
TrishUK Posts: 73 Forumite
A couple of weeks ago i sent off for my SAR and enclosed a £10 cheque to Capital One. I still haven't heard of received anything although yesterday when i called them they said they had received the cheque and it would take between 7 to 10 working days to receive my information. Does it always take this long?

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  • natweststaffmember
    natweststaffmember Posts: 12,063 Forumite
    TrishUK wrote: »
    A couple of weeks ago i sent off for my SAR and enclosed a £10 cheque to Capital One. I still haven't heard of recieved anything although yesterday when i called them they said they had recieved the cheque and it would take between 7 to 10 working days to recieve my information. Does it always take this long?
    A Subject access request can take 40 days under the Data Protection Act 1998. It's fine for now, but I would diarise the date that they have said it should be received from them.
    I have not worked for NatWest Bank since February 2009

    This username is no longer active.
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