PPI Reclaim from Capital One Credit Card

di3004

sydneymj wrote: »

Notified by Capital One today after I sent them a letter in August 2009 refusing the initial offer of £870.00, received final letter of £1754.00 which I have accepted.

Thank you Martin for all your help

Wonderful, Congratulations.
:beer::T:beer:

marshallka

sydneymj wrote: »

Notified by Capital One today after I sent them a letter in August 2009 refusing the initial offer of £870.00, received final letter of £1754.00 which I have accepted.

Thank you Martin for all your help

Well done to you. :beer::j

benice_2

Hi,

I've just received a letter from Capital One saying they are going to refund me £145. They've deducted £356 which was money they paid me out while the PPI was running. Does anyone know if that is correct for them to deduct that? Sounds possibly correct but not too sure. Would appreciate some advice.

Nasqueron

benice wrote: »

Hi,

I've just received a letter from Capital One saying they are going to refund me £145. They've deducted £356 which was money they paid me out while the PPI was running. Does anyone know if that is correct for them to deduct that? Sounds possibly correct but not too sure. Would appreciate some advice.

If you claimed on the PPI and then complained you didn't want the PPI, you can't expect the company to refund your premiums on top of the payment!

I suppose you could pay them back the £356 you claimed from the policy and then ask for a refund of the PPI in full

The rules are very clear on this and you will not get back that money.

benice_2

Thanks that's answered the question for me. I thought it was correct just wasn't sure. I'm lucky then to get the £145 back. They took off the £356 that they'd paid me out years ago from the calculations of what I was owed.