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Can anyone offer any advice on a £2100 gas & electricity bill!!!
In November i was approached by Southern Electric who said that i was paying too much for my gas and electricty, and based on my bills they could provide me with considerably cheaper utilities. I had been paying about £70 per month DD for both utilities, and they said they could reduce it to about £45. As a single mother of two young boys, any offer to reduce costs is welcomed and i signed up. I have just recieved my first bill since November, and i have an outstanding balance of £1500 for my electricity and £600 for my gas, this is for a 6 month period, and includes my monthly direct debit payments.
How the hell have they calculated this and how can my usage have quadrupled in 6 months???? there is no way i can pay this!!! I get no support or maintainance from my ex-husband and my income alone barely covers my living expenses.
has any one else experienced similar problems with Southern Electric, and can any one tell me what i can do under the circumstances..... I am desperate!!!!!
How the hell have they calculated this and how can my usage have quadrupled in 6 months???? there is no way i can pay this!!! I get no support or maintainance from my ex-husband and my income alone barely covers my living expenses.
has any one else experienced similar problems with Southern Electric, and can any one tell me what i can do under the circumstances..... I am desperate!!!!!
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Comments
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Have you asked them how they've calculated it? You don't give any details in your post - utility bills are specific to the household. You might live in a 20 bedroom mansion as far as I know...
I think you need to approach the company and ask them to explain first.If you will the end, you must will the means.0 -
Have you asked them how they've calculated it? You don't give any details in your post - utility bills are specific to the household. You might live in a 20 bedroom mansion as far as I know...
I think you need to approach the company and ask them to explain first.
Sorry, I live in a small three bedroom terraced property, i have gas central heating and the only electricty used is lighting, tv/satellite, and kitchen appliances.0 -
Sorry, I live in a small three bedroom terraced property, i have gas central heating and the only electricty used is lighting, tv/satellite, and kitchen appliances.
Then it looks like an error. Have you come off a prepayment meter or anything like that?If you will the end, you must will the means.0 -
Are you being billed on estimated readings? Do the reading on the bill correspond the to reading on the meter? Is the opening reading correct?0
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someone else having similar problems
http://forums.moneysavingexpert.com/showthread.html?t=1728389#post22128303If you will the end, you must will the means.0
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