We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
Praise - Nandos - Dealing with complaint
hellokitty08
Posts: 1,878 Forumite
I just wanted to let you know I had reason to complain at my local Nando yesterday, after being charged for my meal twice. The manager that I dealt with was great, took me seriously, refunded staright away and gave me a voucher for a free meal and drink.
I was already to ask for a free meal, but didnt need to as the manager was very apologetic and the lady on the door was very good getting me a manager as soon as I asked for one. He also informed me that if I ever had another problem, to always ask for a manager, as they make themseleves available to customers immeidatly.
Was very impressed. Just thought that I would share this.
I was already to ask for a free meal, but didnt need to as the manager was very apologetic and the lady on the door was very good getting me a manager as soon as I asked for one. He also informed me that if I ever had another problem, to always ask for a manager, as they make themseleves available to customers immeidatly.
Was very impressed. Just thought that I would share this.
Debt free since July 2013! Woo hoo! The bank actually laughed when I said I have come in to cancel my overdraft.
0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 353.6K Banking & Borrowing
- 254.2K Reduce Debt & Boost Income
- 455.1K Spending & Discounts
- 246.7K Work, Benefits & Business
- 603.1K Mortgages, Homes & Bills
- 178.1K Life & Family
- 260.7K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards