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stopped half way thru in 07 - what now?

Hi all,
I was half way through my claim against Abbey, I had received statements, contacted them to request payment, received no answer within 14 days, then when contacting them to say that I was going to address the matter in court they in turn sent a letter saying that they had paid me a paltry figure in the past (they hadn't, it was charges that I contacted and were cancelled before being applied to my account. These didn't appear on my bank statement).
Then I stopped. The problem was that I had a multitude of family issues to deal with so this went on the back burner. Time has gone on and I need to address this now. Where should I restart my pursuit?
Thanks

Comments

  • natweststaffmember
    natweststaffmember Posts: 12,063 Forumite
    nickine wrote: »
    Hi all,
    I was half way through my claim against Abbey, I had received statements, contacted them to request payment, received no answer within 14 days, then when contacting them to say that I was going to address the matter in court they in turn sent a letter saying that they had paid me a paltry figure in the past (they hadn't, it was charges that I contacted and were cancelled before being applied to my account. These didn't appear on my bank statement).
    Then I stopped. The problem was that I had a multitude of family issues to deal with so this went on the back burner. Time has gone on and I need to address this now. Where should I restart my pursuit?
    Thanks

    I would restart from the point in which the last claim stopped, if you have kept all correspondence. Remember to add additional charges since that point as well.
    I have not worked for NatWest Bank since February 2009

    This username is no longer active.
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