We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Combining postage costs

IMSOBROKE
IMSOBROKE Posts: 113 Forumite
in Ebay, auctions, car boot sales, post & parcels
Anyone else get this? I have a shop on Ebay and always offer to combine postage on multiple items. I only charge what it costs me to post something. However I get many cases where people buy multiple items but just pay straight away without waiting for an amended invoice, therefore paying well over the odds for the postage. Then I get marked down for having high postage costs??!!
I would quite happily refund the difference, but dont I get charged for this by paypal?
Any thoughts??
:kisses2:
Wins in July: :huh:

Comments

  • soolin
    soolin Posts: 74,449 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    If the buyers pay in one go, ie make one paypal payment you can just refund part of it and the fees associated with that part are refunded as well, so you save money.

    I do it sometimes on my selling accounts when buyers are quick off the mark, I just refund a small part and explain that I am able to recalculate p and p as I can post the items together.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • JustLittleOldMe_2
    JustLittleOldMe_2 Posts: 228 Forumite
    i had this the other day, someone bought 2 items from me, and i refunded a few pound via paypal and then sent them a message via ebay (and also on the paypal refund) saying why i was doing it. they we're well chuffed!
  • IMSOBROKE
    IMSOBROKE Posts: 113 Forumite
    Oooh right, thats great thanks guys
    :kisses2:
    Wins in July: :huh:
  • soolin
    soolin Posts: 74,449 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Just make sure you refund from the original paypal payment and don't just send a new payment and you will be fine.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • IMSOBROKE
    IMSOBROKE Posts: 113 Forumite
    How do I do that? Is it obvious? Sorry, never actually sent anyone money direct from paypal before.
    :kisses2:
    Wins in July: :huh:
  • TurkishDelight
    TurkishDelight Posts: 7,739 Forumite
    1,000 Posts Combo Breaker
    IMSOBROKE wrote: »
    How do I do that? Is it obvious? Sorry, never actually sent anyone money direct from paypal before.
    Find the transaction (easiest by clicking through from ebays "view paypal transaction" bit- if you didn't go through from there you'll need to click on "details" on the paypal account page) and then at the bottom there is a issue refund link. :)
    This is my opinion. There are many others like it but this is mine
    :kisses2: Fiancee of the "lovely" DaveAshton :kisses2:
    I am a professional ebay seller. I work hard at my job, I love my job, if you think it's silly that's your problem not mine. :p
  • IMSOBROKE
    IMSOBROKE Posts: 113 Forumite
    Cool! Thanks for that x
    :kisses2:
    Wins in July: :huh:
  • shelly
    shelly Posts: 6,394 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Can I just ask......

    If you sell 3 items to a buyer from 3 seperate auctions (or buy it nows) and give them a combined postage price then post all 3 items together in the same parcel can they do a INR dispute for 2 of the items because you as the seller will only have a tracking for 1 parcel, not 3?

    Is it best to send each item seperately to cover yourself?

    Thanks
    :heart2: Love isn't finding someone you can live with. It's finding someone you can't live without :heart2:
  • shelly
    shelly Posts: 6,394 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Anyone help me with my query?

    Thanks
    :heart2: Love isn't finding someone you can live with. It's finding someone you can't live without :heart2:
  • soolin
    soolin Posts: 74,449 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    It isn't the amount of purchases that matters it is the amount of paypal payments. One paypal payment = one possible claim.

    However, if buyer pays in three different transactions then you would need three tracking numbers.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
This discussion has been closed.
★ ★ ★ Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 352.2K Banking & Borrowing
  • 253.6K Reduce Debt & Boost Income
  • 454.3K Spending & Discounts
  • 245.3K Work, Benefits & Business
  • 601K Mortgages, Homes & Bills
  • 177.5K Life & Family
  • 259.1K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.
Update Your Picture