Power Flush Cost

MrsWenger

Hi, please accept my apologies for posting this again as a new thread but i really would welcome any feedback and it was post number 50 on another thread. Here is a copy of my enquiry -

Hi Guys, i would welcome your opinions on a situation i have at present. We had a problem with our propane gas heating which was diagnosed as a faulty pump by the guys who service our system (they are a local long established company and have looked after us for 5-6 years). This was duly replaced for £350. Whilst doing this job we were advised that a powerflush was required as the system was old and had sludge in it. The guy put in the initial mix and then told us to arrange for them to come back in a month to do the flush. They duly did this and, as a result, the overflow was pouring out water when the heating was turned on. Additionally the radiators were "popping" and not heating evenly. They advised that this was due to a bit of grit in the ball !!!! so came back and tinkered with it. They also bled the radiators. We have just returned from holiday and the same issues are occuring. We contacted the company owner today who says that the coil in the water tank must have failed and we need a new cylinder, £5-600. One of my main concerns is that they have tried to invoice us for £820 for the power flush - a six radiator system in a bungalow. We had also asked them to quote for a replacement oil system as the gas is expensive and we know the boiler is the original from the early 70's. The guy has said that the problem stems from the system being old even though we had no issues before the powerflush was conducted.

Sorry for the long post but i do feel that we are being overcharged and we were not advised of any pitfalls before of the powerflush. Any advise would be welcomed.

Many thanks,

Tracey

andyhop

We charge between 300-500 for a powerflush

£500 would get you up to 16 radiators & pipework flushed

£820 is a obscene amount,Even BG would come in less than that

EliteHeat

Your first clue was the bill for £350 for changing the pump!

MrsWenger

andyhop wrote: »

We charge between 300-500 for a powerflush

£500 would get you up to 16 radiators & pipework flushed

£820 is a obscene amount,Even BG would come in less than that

Hi,

Thanks very much for the reply. My research on the web and local suppliers led me to think that 350-400 would have been the expected price range.

We have told the company that we are not willing to accept such a high charge and he has said he will itemise the invoice although i still don't intend to pay that amount, particularly as the radiators have cold patches and the overflow is still pouring out water when the heating is on!

Can i please trouble you further to ask if the suggestion the new faults require a new tank to resolve is correct?

Thanks again,

Tracey

MrsWenger

EliteHeat wrote: »

Your first clue was the bill for £350 for changing the pump!

Hi, thanks very much for your reply. This was higher than i expected as the identical pump was available to me as a retail buyer for around £70 from Screwfix but the guy did attend at short notice and had to modify the pipes to fit it.

You must consider me to be very naive but i didn't really expect to be overcharged by a long established local business. Lesson eventually learnt i suppose. I am disappointed because we have had all manner of work to do here since we moved in 9 years ago and have always engaged local businesses who have been recommended to us.

Thanks again,

Tracey

ali-t

My neighbour had British Gas do a powerflush and it cost £600 for a 3 bed semi with 9 radiators. I couldn't believe it was so expensive.

Tanya32

For this over pumping fault it is better to get a powder flush or pellet flush done, standard power flushing does not work as well on hard sludge build-ups. I had the same problem 2 power flushes could not fix what one POWDER flush did, the first time.

keystone

Oh Tanya. Two posts both dragging up ancient threads and both not very well disguised plugs for the PFA. Go spam elsewhere - theres a good girl.

Cheers