BT Contract comming to end (12 months)

cjj_2

Hi my Bt contract comming to end how do I let them no I dont want it to roll over. Do I give 1 months notice in writing or do I phone or both to be safe. If I go with sky who I am with for tv and internet is that a fixed contract? Thanks

Buzby

You contracts doesn't end - only the minimum period of service does - and this is a considerable difference. Depending on your exchange, Sky many not be able to offer you a complete service (line rental + calls). In which case you may need to retain your BT line for Sky's call package. Only they can answer thid.

As for leaving, this is done automatically if Sky can tke over the line, and as you pay in advance for your line, cessation after the minimum term won't be an issue.

BT_company_representative

Hey there cjj,

I will be able to check your account and advise you when your contract ends and discuss your options. If you would like me to look into this for you please drop me a PM with your account details.

Cheers
Sean
BT Support