My reclaim thread

Rummble

Well I have decided to reclaim my charges from barclays. (£1375)

I sent a letter to barclays just as the test case started a while ago and barclays have kept me updated on what is happening (vey nice of them)

when I found out you can get them reclaimed on grounds of financial hardship i thought I would write again.

I sent my letter on may 14th giving barclays 14days to reply.

27th May I recieved a reply, Barclys telling me I will recieve an answer before the 18th June 2009

Today letter dated 29th May I received budget planner so they can have more info about my fincial situation.

i have now filled this in an will be replying by recorded delivery.

my total disposable income for the month is -£32.19

natweststaffmember

Keep us updated, Barclays HAVE been paying out so fingers crossed for you.

Rummble

I hope so, I need it,

car is broken I'm moving in 2 weeks and I have just had the biggest gas and electric bill I have ever seen lol

natweststaffmember

On the gas and electricity bill, was it estimated? I would double check that and if you pay via DD then worth checking if you are in credit

Rummble

well today i recieved a letter from Barclays (dated 4june).

Dear ......

Thank you for returning your completed budget planner

I am pleased to advise you that we have passed the information to our specialist team - Consumer Finance Debt Management department, who will look at the information you have provided and assess your financial difficulty claim.

We do understand you may be experiancing ongoing difficultites regarding your finances, and this team will make every effort to deal with your cliam as soon as possible. Depending on the complexity of the information to be looked at it may take up to ten working days. A memember of this team may need to contact you to discuss the information you have provided either by telephone or by writing to you.

if you have any questions or concerns in the meantime, or wish to provide us with any additional information. please contact me on the number above.

Sincerely'

It looks positive, I guess now its wait and see

natweststaffmember

Let's hope that they make some form of payout to you.

Rummble

sorry for the late reply, moved house and finally only just got the internet.

well on the 25 june 2009 I had a credit made to my account of £1150. A good will gesture from Barclays

peterno6afreeman

Hi All

Sorry is i have put this post in the wrong place.

I am a business and have bank charges to claim back from Natwest. Can i claim in the same way as personal account holders?

Thanks for reading this post

Peter