BT to increase Minimum Call Charge for Residential Customers

DonnyDave

utilitybroker wrote:

I will call the BT call pricing dept tomorrow and see if they can clarify this.

Have a look at your latest phone bill. Under the section "Cost of calls" there is a total in bold, on the same line as the title. This is to the nearest penny and is higher than the total and the end of that section shown in italics at the bottom of the itemisation. Presumably the total at the bottom should be the same as the total shown in large print at the top.

EDIT
A closer look at that section reveals several Ringback charges which have "No further detail" by them, so they are not included in the total at the end of the list of all the calls, but are listed at the site of the "Cost of calls" title. This appears to be where the rounding takes place. Now I'm confused because the BT Price List doesn't appear to tie in with what my bill says.

bbb_uk

utilitybroker wrote:

I will call the BT call pricing dept tomorrow and see if they can clarify this.

Let us know how you get on because it seems like they are lying on what exactly the minimum call charge is.

redux

And only a few days after they again got some gullible Times or ST journalist to repeat their PR that the gloves are now off as far as price competition goes

DonnyDave

utilitybroker wrote:

I will call the BT call pricing dept tomorrow and see if they can clarify this.

utilitybroker, did you ring BT?

DonnyDave

DonnyDave wrote:

utilitybroker, did you ring BT?

Is that a 'no' then?

utilitybroker

DonnyDave wrote:

utilitybroker, did you ring BT?

Completely slipped my mind will do tomorrow am!

bbb_uk

Just had our quarterly bill and I read this from the enclosed BT Update:-

Minimum call charges
From 30th March 2006, the minimum call charge of 4.2p excl VAT (5p inc VAT) changed to 4.6p excl VAT (5.5p inc VAT). This charge applies to national (inland), international routes, fixed-to-mobile calls and premium rate calls.

Heinz

Obviously BT uses Gordon Brown's "creative accounting" methods (4.6p + 17.5% VAT is 5.406p, NOT 5.5p).

bbb_uk

Heinz wrote:

Obviously BT uses Gordon Brown's "creative accounting" methods (4.6p + 17.5% VAT is 5.406p, NOT 5.5p).

I think most companies use Gordon Brown's "creative accounting" though! :rotfl:

DonnyDave

utilitybroker, did you get an answer to this?