Alliance and Leicester - DD fee ! My first bank account

csrivats999

Hello all

I recently opened my first bank account with AL(Premier Direct Account).
As i did not start paying my salary into the account,Alliance and leicester opened it with no authorised over-draft limit.

Anyways i foolishly set up a direct debit but unfortunately did not have enough money to cover the £14.99 payment.

The upshot is a £25 payment-review fee and a £30 exceeding OD fee!!.

To avoid any further charges I have paid up all of it.

Am I eligible for a bank claim under these circumstances or is there a chance that I can ask the bank for a refund as a goodwill gesture?

Please advice.

Swetha

natweststaffmember

Ask and if they say Yes then it's a YES and if No then it;s a standard reclaim process.

csrivats999

Thanks - Do i have to provide a reason if I go with the reclaim process?

staffie1

csrivats999 wrote: »

Thanks - Do i have to provide a reason if I go with the reclaim process?

presumably the reason is that you feel that the charges are unfair - is that not the reason?