should i send second letter

NAEFAGS

hi

just starting to get my letters back from the companys I sent them to
lloydstsb are looking in to it but can cancel the ppi now is this the norm

black horse ( said no case to claim I signed so I was was not mis sold ppi and cant cancel
they say Ii was told I had 30 days to do it in (no) new to me

any help would be great

elaine

di3004

NAEFAGS wrote: »

hi

just starting to get my letters back from the companys I sent them to
lloydstsb are looking in to it but can cancel the ppi now is this the norm

black horse ( said no case to claim I signed so I was was not mis sold ppi and cant cancel
they say Ii was told I had 30 days to do it in (no) new to me

any help would be great

elaine

Hi there Elaine

Just also replied to your last post but not to worry.;)
At least you know where you are with your own thread.

Yes write back and tell them you want your complaint reconsidered, or you will take further action on this matter.
Also let them know you do have a right to cancel your PPI as stated in FSA rules.

Keep on at them until you receive the final response, if eligible they shoul give you details of the financial ombudsman service (FOS).

Keep us posted.
What year did you take out the loan?

NAEFAGS

2007
was stuck in a little room and they keep asking about insurance did say i got full pay but ther keep pushing it
if i had knowing that i could cancel i would have done it there and then (will at home on the phone ) the tsb were the same

ta

di3004

NAEFAGS wrote: »

2007
was stuck in a little room and they keep asking about insurance did say i got full pay but ther keep pushing it
if i had knowing that i could cancel i would have done it there and then (will at home on the phone ) the tsb were the same

ta

If they don't resolve this then in your favour, complaint to the Financial ombudsman service (FOS), but see what their final letter states first, in case they do resolve this - this time.

Your right about lloyds as well, I have had to deal with them, however successful in the end even though it was all resolved through the FOS.

Again remember post by recorded delivery, good luck.;)

That is standard responses in regards that you could have cancelled by 30 days, so don't worry. X

NAEFAGS

thanks was feeling a bit down so got the smile back will get the second letter done should i say i was not told about the 30 days or just keep to the template

also sorry i hope you dont mind i sent the £10 charge to cc they paid it to my account never got statements
does the charge normally go to your account ?

di3004

NAEFAGS wrote: »

thanks was feeling a bit down so got the smile back will get the second letter done should i say i was not told about the 30 days or just keep to the template

also sorry i hope you dont mind i sent the £10 charge to cc they paid it to my account never got statements
does the charge normally go to your account ?

Hi Elaine.

We are here to help, keep your chin up.;)

I would write back and tell them to refer to your first letter, and you want this reconsidered, if you want to enclose a copy of the first letter you sent to them to save too much writing but do write you will take your matter further if they do not resolve this for you in your favour.

When you say you sent them £10, was this for a request for a Subject access request, (for all the information they hold on you on your account), or have I mis read.
They have 40 days to send you the SAR, and if you paid this by cheque payments, it will show in your account when they have debited the payment.

Please correct me if I have not got this bit right lol, cheers.
Or is this about another matter, sorry if i missed this in another post.

NAEFAGS

hi
thanks will keep you posted
should i cancel the lloyds ppi as they say i can do it now

sorry no i sent £10 for the 6 years statements for my cc no statements just a £10 credit on my account lol
could only happen to me

di3004

NAEFAGS wrote: »

hi
thanks will keep you posted
should i cancel the lloyds ppi as they say i can do it now

sorry no i sent £10 for the 6 years statements for my cc no statements just a £10 credit on my account lol
could only happen to me

Yes do so with lloyds as well if you've a complaint about PPI with them also, good luck, ask them to do this with immediate effect, I take it, this policy is not suited to your requirements then, and it was mis sold to you?

Oh I see, arh I taken it you requested for a SAR where they should send everything to you by 40 days, as there is a charge for that also £10.

So you asked for the statements and with the payment part I am confused in how that ended up back in your account, where they should have taken this to supply your requested details???

NAEFAGS

thanks will keep you posted

di3004

NAEFAGS wrote: »

thanks will keep you posted

Good luck and when you can ask them about the statements you requested for.;)

NAEFAGS

Hi
just to let you know still no joy with the tsb but Black horse have agreed to pay out after the second letter they are going to pay back to my loan £3600. top class
keep going it will work out ta

:j:money::j